I think my computer has been infected by a virus?

Question

At first the threats were small, not doing much damage except popups saying you have been infected by some sort of virus. After a couple of days however, the virus did other things, such as not allowing me to acsess volume control, and now I cannot open any downloading file from then internet, it comes with a notice saying windows internet explorer cannot open this file etc... this also inclueds things as attachments, and anything of the sort. I downloaded previx1 it didn't detect it though, please help I miss my internet!!!!

Remember people keep postin different sites of spyware removal etc... I have explanied that whatever it is isn't letting me open any internet files, so i won't even be able to download anything off then et! I need something different or a place where this virus or whatever it is, is known!!

Answer 1

dude get a mac you wont have these problems

Answer 2

No one read your question well enough to notice that online help is out of the question. But here is something that doesn't require the internet.
First let an expert take a look at it. You could do great damage to your PC if you don't know what you're doing. Do whatever the expert tells you to. If you're sure it is virus or spyware, and want to have a go at it yourself, buy a few smashing programs like Webroot Spy Sweeper, Spyware Doctor and AVG Antivirus. Remeber, NEVER have two antivirus apps in your PC at the same time. Install the programs you bought. Then run them and clean up the PC. When the internet cannot help, don't hesitate to spend on a good security program CD, or you'll pay a lot more buying a new PC.
I got all these tips from a website. You can visit it after the clean up is done. Install CCleaner from the website to clean up the mess after the battle. Then refer to their Security Starter Kit. Switch to Firefox as it is more secure. You can't afford any more baddie to trickle in.
Have a go at these programs too:
Ad-Aware SE
Spybot-Search & Destroy
Spyware Blaster

WAIT. You say you miss your internet as it doesn't work, then how did you mail this question?

Answer 3

2

Answer 4

if you cannot download anything to fight the spyware its going to be really difficult. As spyware makes so many changes to system and registry files its almost impossible to get rid of the manually especially if they are rootkits which hide from anti virus software.This usually happens to systems which have only internet explorer on then and when the virus and spyware hijacks internet explorer then the user is helpless. always have an alternate browser with you like firefox to get you out of sticky situations.

1) microsofts online scan should find and remove the virues with you downloading anything http://onecare.live.com/site/en-us/default.htm

if you still can download anything
click start> click run type in msconfig . uncheck everything there (except your internet ) and then click on services, check the box hide all microsoft services and then uncheck everything which shows up after you check the box only.

after the restart . open internet explorer and click tools >internet options> click on advanced >click restore defaults>click on general > click delete cookies and delete files . click on settings >view objects and delete everything there . then close ie and reopen it and see if you can go online and download some time to save you from reformatting your computer.

if you can get on the net
(4) Download hijackthis
(5) Post the hijackthis log on the hijackthis forum for the hijackthis experts to take a look
6) Install and use firefox while browsing

Answer 5

if u question me setting up AVG r different antivirus utility to eliminate virus is under no circumstances a happy factors.. If as quickly as virus entered your equipment some how some the place may be archives r something on the subject of ur OS archives virus might've carried out something to that archives.. in case you eliminate virus by technique of using some antivirus softwares,it may eliminate the virus yet no longer the harms that the virus did to ur archives r to ur working equipment may be ur FOLDER concepts could've disappeared nor the RUN command on your start up option surprising surprising equipment restart in between ur significant works jointly as ur doing in computing gadget... so which you may stay away from this the superb difficulty is totally formatting your hard disk as quickly as & re-setting up ur working equipment.. it particularly is the superb way works with lots of my acquaintances inclusive of me while v'd an analogous concern...

Answer 6

Well, you can do this, you may do that. You can run this antivirus, that antivirus and finally, the problems will still exist.

I can suggest, restart computer, press F8 multiple times AS SOON AS THE COMPUTER STARTS (BIOS screen) to activate 'Advanced Boot Options' screen. Choose SAFE MODE option. Follow instructions untill you reach the desktop. make a backup of all your important files.

Reinstall OS. You can get help from http://www.windowsreinstall.com

Andy.

Answer 7

If can download anything, immediately pull up free virus scans and download and run one! A spam killer could not hurt either.
Keep at least the virus scan on your computer at all times!

Answer 8

Hello,
Ccleaner is the application I use to clean up my system when my pc slows down because of viruses, trojans or malwares. Free Download here: http://bit.ly/UrAq8p
It works very well.
Best

Answer 9

Here is a simple tutorial on how to cleanup your computer. They are real basic steps, but it is a good first step to take and will often clean out 95% of the junk (such as spyware, viruses, etc) off your computer. All the tools used are free of use. Here is the link:
http://www.cleancomputerhelp.com/how-to-cleanup

Here are some simple tips & techniques to keep your computer running a great shape:
http://cleancomputerhelp.com/computer-tips-techniques

Here is a list of Free Anti-Virus Tools:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-4

Here is a list of Free Anti-Spyware Tools:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-3

Here is a list of Free Firewalls:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-2

Here is a list of Free Online Scanners:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view

What is a Virus? Find out here:
http://www.cleancomputerhelp.com/what-is-a-computer-virus

What is Spyware/Malware/Adware? Find out here:
http://www.cleancomputerhelp.com/what-is-spyware-malware

Here is a list of Miscellaneous Tools:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-1

If you can't resolve the problem, I'd recommend you visit one of the free online support forums here:
http://www.cleancomputerhelp.com/online-support

Answer 10

Backup all your data files. If your problem recently occurred, try doing a system restore to a point before this problem occurred.
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If you do not have spyware protection install:
AVG Antivirus 7.5 Free Edition
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
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Install Windows Defender (full time spyware protection)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
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Read carefully:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
http://wiki.castlecops.com/Malware_Prevention:_Prevent_Re-infection
http://www.castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
http://www.castlecops.com/t102301-Hijackthis_Guidelines_Read_Before_Posting.html

Follow all steps on this web page:
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-please-read-before-posting-hijackthis-log.html

Add the following to Step 2:
Run “immunize” in Spybot Search in Destroy in addition to the scan.

Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx

Microsoft OneCare “full scan”
http://safety.live.com/site/en-US/default.htm

SpywareBlaster update + enable all protection
http://www.javacoolsoftware.com/spywareblaster.html

SUPERAntiSpyware Free Version update + full scan
http://www.superantispyware.com/

PC Pitstop full tests.
http://www.pcpitstop.com/

Rootkit revealer
Close all programs first and then run.
http://www.microsoft.com/technet/sysinternals/utilities/RootkitRevealer.mspx
Save the results. Do nothing at this time with the results! Not all results will be malware! Google each result.

Install Windows Defender, set to update and run a full scan weekly
http://www.microsoft.com/athome/security/spyware/software/default.mspx


In Step 5
Windows update: Run in custom mode, install everything, repeat until nothing is left.
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

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Prevention: Weekly or least monthly
Update you full time anti-virus and full time anti-spyware programs and run a full scan.
Run Microsoft OneCare “full scan”
Ad-Aware SE Personal update + immunize + check for problems
SpywareBlaster update + enable all protection
SUPERAntiSpyware Free Version update + full scan
Spybot - Search & Destroy update + full scan
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Install CCleaner, Do not install toolbar and recycle bin options.
set to run when computer starts (on a clean system only)
http://www.ccleaner.com/
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Rootkit Removal

Rootkit Removal Guide
http://safecomputing.umn.edu/guides/scan_unhackme.html

F-Secure BlackLight
http://www.f-secure.com/blacklight/

Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html

UnHackMe
http://www.greatis.com/unhackme/buy.htm
http://safecomputing.umn.edu/guides/scan_unhackme.html
Invisible Trojan's - Rootkits Killer

Answer 11

try to install latest anti-virus software...
or format your harddisk...