2007-03-09 06:27:36 · 4 answers · asked by John L 1 in Business & Finance ➔ Small Business
To answer your question I went to the Occupation Outlook Handbook, a great resource (available as a book or online) from the Bureau of Labor Statistics, at http://www.bls.gov/oco
I did a search for "customer service" and found this page:
http://www.bls.gov/oco/ocos280.htm
2007-03-09 06:31:41 · answer #1 · answered by jaclyn the librarian 3 · 0⤊ 0⤋
Duties include those described for customer service representative but require stronger work experience for each function. Additional duties may include proactive communication with customers and client via telephone, e-mail, or regular mail; managing database records; drafting status reports on customer service issues; and supervising staff.
2007-03-09 06:34:38 · answer #2 · answered by Hank 1 · 0⤊ 0⤋
The customer service agent receives inbound calls, identifies client issues and resloves their concerns.
Excellent communication skills are required.
We offer a competitive compensation packagae including.....
2007-03-09 06:31:57 · answer #3 · answered by Conductor 2 · 0⤊ 0⤋
once you do your study be careful, determine which you overview the interest/internet site in question by using doing some searches on the area as an occasion do a seek on the area call and "overview" and notice what comes up.
2016-12-18 09:23:34 · answer #4 · answered by ? 4 · 0⤊ 0⤋