Spark Energy LP Houston, TX?

Question

I am moving to Houston, TX and I am searching for an electric company.

I found spark energy to be the cheapest among other popular companies such as Reliant, TXU and Gexa. However spark energy requires automatic online bill pay.

Is anyone currently a customer with Spark? or any experience in past at all? Please comment on their service and price

thank you

Answer 1

I have never been a customer of Spark Energy but I can give you some advice on this based on being an electricity broker myself. While Spark is a good company, and I would recommend them, I would think about this situation before signing up. Whether or not you can afford for a mistake. It happens. Noone in general or a company can be completely flawless. Yes, I am sure you can have problems fixed, but if for some reason you are billed inacurately and money is withdrawn from your account inadvertantly, do you have room for a mistake until the money is replaced. Futhermore, if this never happens, and it probably wouldn't, you could still use more electricity on a given month than you anticipated or budgeted for. What if your bill is consistantly an average of 200.00/month and then, like any other Texas homeowner, have a month that the bill runs up to 450.00. Can you know that you will always have the extra cash to cover for something like that. If you can not answer yes, you may want to consider another provider. Cirro Energy is one of the cheaper providers with a #1 rating for customer service in the state of Texas. This is another provider I would recommend. I personally used them in Houston. No automatic billpay required. Think about it before you choose. There are so many companies out there.

Answer 2

Spark Energy, headquartered in Houston, Texas is a certified retail energy provider (REP) and has been operating in Texas since the market opened to deregulation in 2002. With over 17 years of combined experience in energy, Spark Energy understands the electricity value chain and how the deregulated Texas market operates. Expertise in the business, low prices and excellent customer service are our key components.

Spark Energy specializes in offering low cost energy services to commercial and industrial entities throughout the state. By purchasing power at wholesales prices, Spark is able to pass the savings to its commercial customers throughout Texas.


Spark Online Advantage is for customers who want assurance and cost certainty of a fixed electricity price for twelve months. With this plan customers are protected from rate increases due to rising natural gas costs.

Low fixed energy rate
No monthly fee
Locks in your price 12 months
Electronic Bill Delivery Required
Automatic payment setup is required (credit card or bank draft)

Answer 3

I'm a customer. Spark is customer-service light because they do everything automated. When I have called them they were polite - but how often do you really need to call them? The electric lines are owned by one entity so the electricty is "the same" and all the companies use the same place to report power outages (Centerpoint), etc. So, I would choose on price - and Spark is the best.

Answer 4

I am moving to my new home on 3/15 and I will be using Spark for the first time too. I don't think there is anything to worry about.