My mother's pc is connecting to the internet, however IE won't load. The page comes up blank and just reads as "IE is connecting". It seems to freeze the pc and shut down is necessary. I cannot access any website from her pc, and even Norton's freezes when trying a Live Update. Any idea of what the problem is and how I can fix it?
2007-03-09 02:04:24 · 3 answers · asked by Justlookin 5 in Computers & Internet ➔ Hardware ➔ Desktops
There is a definate connection to the net, she's on dial up(eww) and it's connecting for sure...her outlook mail is loading and can be read....but if you try to reply it freezes. I've checked the leads as well, they are fine.
2007-03-09 02:13:34 · update #1
Tell your Mom to switch to DSL for the price difference today its worth it. There must be a connection problem somewhere that is causing this problem.If your Mom is running Windows XP try a system restore and go back to a day the connection worked.If not try this go to control panel and then network connections and double click on the connection your Mom is using.Click on support and then click on repair see if that works.I'll list some links in source to help you troubleshoot the problem.
2007-03-09 04:18:16 · answer #1 · answered by wayne548 3 · 0⤊ 0⤋
Sounds like it cant connect to the internet if it doesnt dispaly a webpage and also cant conenct to nortons live update.
Check you internet connections settings and leads.
2007-03-09 10:09:50 · answer #2 · answered by jackie_1969uk 5 · 0⤊ 0⤋
Do you have Firewall SW active. You could try with this off and also see that failing applications have trusted access.
2007-03-09 11:04:27 · answer #3 · answered by ROY L 6 · 0⤊ 0⤋