I bought a new HP Pavillion DV 2000 four months ago from their website and it keeps crashing and will only open in (DOS). Windows is not starting -- "Windows did not start successfully."
It offers an option to open in windows or safe mode, safe mode with command prompt, safe mode with networking, last known good configuration, start windows normally -- all of which takes me to the WINDOWS screen but all choices returns it to this same page (DOS). I can't even turn it off, because that is not an option. I don't know what I could of done to it because I only use it for photo programs (photoshop). Has this happened to anyone else? Is there another way to open Windows DOS within the keyboard? Please help!?
2007-03-07 17:18:41 · 4 answers · asked by redfraggle 2 in Computers & Internet ➔ Software
Try pressing the f10 key continually while booting up. This may give you an option to restore the PC to factory. If you have to unplug it to reboot, do it.
2007-03-07 17:27:14 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Since it is HP, you could always press the button to turn it off. Then boot up and press f10. From there you can do a RECOVERY, which will put your laptop back to factory specifications. Maybe you got a virus. How many times people run the computer and get a virus and never think of run anti virus or spyware to remove it.
Also have something like Norton's Anti-Virus running. The free stuff is good for removing the virus or trojans AFTER they get on your computer. Norton's will protect it from them getting ON the computer. There is a difference now.
I used to have the free stuff and was constantly having problems with my computer and doing a lot of restoring too. I was to cheap to buy the Norton's and did not realize the value of having passive software running. The last 6 months or so, I have not one problem YET. Now I understand why you buy the good stuff. I was too cheap like a lot of other people. lol
But do the recovery.
2007-03-07 17:31:55 · answer #2 · answered by Big C 6 · 0⤊ 0⤋
next time, do no longer deploy different peoples crap and you somewhat do no longer pick to do what some random guy says! in case you could in basic terms shop your computer for 5mins on, then you could re-deploy your working equipment. i do no longer think of there is somebody around right here which could help you in basic terms by skill of your description, such issues could be investigated in case you pick to get rid in basic terms of that document/virus. additionally, have you ever offered an antivirus prog. put in? try TuneUp Utilities. Or do an entire computer test utilising your antivirus.
2016-11-23 14:45:50 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Insert windows installation disk do not click on install click on repair.
2007-03-07 17:24:24 · answer #4 · answered by Anonymous · 0⤊ 0⤋