What coupon or special offer would you like to receive from your local independent automobile repair shop?

Question

Currently, I work in a very small automobile service business. We regularly send our loyal customers information regarding promotions.

Some of the more recent advertisements have included:

* Buy One Get One Free Oil Change

* 10% Off Labor Over $100

* Winter Inspection (for a small flat fee)

We also have ongoing rewards for customer referrals. In addition, we often provide gift certificates for local fundraisers and cross-promotions with neighborhood businesses.

Does anyone have any suggestions of how we can reward our current customers?

Answer 1

how about extension on warranties on labor repairs done on your shop?

Answer 2

How about a coupon that they might give to a friend for $10 off on any service, with the catch that the existing customer would get their next oil change free or some sort of discount. This would have the advantages of both getting your customers to recruit new customers for you and bringing your existing customers back for more services.

Answer 3

Free "check engine" light diagnosis.

The current promos you're offering are nothing special and nothing I'll remember. It's not worth changing plans and switching mechanics to save $10 - my time is worth more than that. And a "winter inspection" sounds like you'll just tell me a bunch of crap is wrong with my car when it isn't. Buy one get one free oil change is no good, either. It'll be at least 3 months before I see the benefits of that. People want instant gratification.

So many people drive around with their check engine lights on, thinking "It's nothing major because my car is still running." When they see the free offer, they'll go in to get it checked out and know that whatever's wrong, you're telling the truth - they saw the warning light on themselves. People are wary about mechanics to begin with and you need to start off on a good foot.

Answer 4

I always wonder about my tyres and wouldn't mind having them balanced and the pressures checked. You get an upsell if they need replacing as well.

A service place round here always has great lines outside at weekends. They do a free car wash with each oil change. They usually get upsells to have the car cleaned inside as well.

Answer 5

If the area you are in gets snow, do a plow system check up for a flat fee or free tire rotation and balancing with the purchase of an alignment.

Answer 6

they might and that they do. The're in simple terms like a retail save, however the checkout individual additionally happens to be a mechanic and places it on your vehicle and quotes for labour. it particularly is how warranties are lined. permit's say you purchased a factor, they geared up it, you paid 60 dollars for a factor, 40 for labour. They bought this area for fifty earlier. so that they made funds off the area and labour. for the duration of your guarantee era you get this clanking noise, you go lower back and see them. The area is defective and the're happy to change it. Their employer backs the guarantee and ingredients yet another area to mechanics for loose, yet what approximately labour? you are not getting charged for guarantee upkeep, it particularly is while those 10 dollars are available reachable. let's imagine each and every physique gets charged slightly (or a lot), then guarantee paintings labour is loose. some places do not even can charge you for labour and their factors are particularly overpriced, yet their guarantee is fantastic and once you get this humorous noise lower back, they are going to refit the area or carry out needed upkeep for loose. you in addition to would get yet another variety: convey me the area, or it particularly is 2nd hand one, 40 dollars to place in it and piss off. No or minimum warranties, reflecting the fee. even though the way you look at it each and every workshop tries to maintain purpose margin of a few share, it particularly is what buys The Boss's son a Jet ski and a sparkling bike bike for X-mas. As above, it must be carried out in diverse techniques, with the aid of extra fee-effective factors and lesser warranties and coffee-fee or high priced labour. they have X, Y, Z variables to make one hundred% you're being charged.

Answer 7

amenities in the waiting room.
like heat, good coffee, a little snak or good channels on tv.
a ride when you don't have any other way to get to work.
actually i think a ride to work would be the #1 thing i'd like.

Answer 8

Every 6th oil change is free