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I switched to cable phone service a few months ago. At that same time, I started getting a radio station in pretty badly on my phone. One time I even unplugged the power cord of my modem, but left my phone connect in there. The line went dead but instead of the normal dead silence, the radio station came in clear as day.
I looked the station up, they are not all that close to me.
The cable company says that they can't do anything about it. They say it's my phone (phone is less than a year old and this was not happening with regular phone service). The cable company also says they will charge me quite a bit of money to even come out.
What can be done about this? What could have happened?

2007-03-06 13:04:48 · 4 answers · asked by Anonymous in Consumer Electronics Land Phones

There is only one phone, so no other options there. This phone was purchased in November, I got the cable phone service in December. The few weeks before the cable it never happened.
And no, not Comcast.

2007-03-07 01:48:20 · update #1

4 answers

i was unaware that this trouble could occur with VoIP... as far as regular phone lines.. when you hear people or radio in the back ground it is caused by induction... is your phone plugged directly into the phone adapter, or is it connected to the wiring in your home.. if it is connected to the wiring in your home, ,then i assume that the wiring was never disconnected from the network interface device... if this is the case then you will need to remove the wire comming from the pole into your house inside of the network interface box.. usuallay gray or white box outside your home.. if all else fails your going to need one of those rf filters like the other person said..

[EDIT] in responce to the TWC tech... the reason that your phone, which i asssume is a professional telecom test set, the circuitry in the test set phone will not allow you to hear this as it has built in digital filters within the phone.. I had this issue with a POTS line, but was unable to reproduce the trouble with my test set phone, however the trouble usuallay always lies in the wiring, and NOT the phone...

2007-03-07 10:05:23 · answer #1 · answered by joe r 7 · 0 0

This used to happen more on the old phone lines. There is someting in or on your phone that happens to be a multiple of the wavelength of the radio station and acts like an antennea. We uses to put a RFI filter in the line and it usually cleared it up. I don't know if Radioshack sells the filter or not. You could try disconnecting phones, one at a time to find out which is causing the problem and change that phone.

Good luck. People will look at you like your nuts until they hear it for themselves.

2007-03-06 21:11:21 · answer #2 · answered by ttpawpaw 7 · 1 0

i have encountered this before i take the customers phone out of the phone jack plug mine in and the radio station goes away i chalked it up to a cheaply made poorly shielded phone because none of their other phones do it and mine doesn't do it when plugged into the same jack case closed and the cable company should not charge for service if their worth anything my company doesn't

2007-03-07 22:14:38 · answer #3 · answered by tbndy 2 · 0 0

1 I don't know the answer.
2 Depending who calls you, you might prefer the radio station,haha
3 All kidding aside, I hope your cable co isn't Comcast, for I'm waiting patiently for them to come into my area for landline service.

2007-03-07 09:22:09 · answer #4 · answered by Vintage Music 7 · 0 1

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