I am having to check email at work as I have had no service since Sunday afternoon and was unable to get through to them on the helpline.
(On the website it shows the broadband service as orange and everything else as green).
Has anyone had any answers from Orange so I can know what's going on without having to hang on for hours?
2007-03-05 23:38:51 · 11 answers · asked by Anonymous in Computers & Internet ➔ Internet
Have just got back online.
I upgraded last week to include a new Orange phone and free broadband. So they upgraded my broadband but had problems themselves with their computers so could not reconfigure until this evening!!! I sat on the phone (free phone number) for ages changing various screens and settings with the lady in India!!!!!
I'm not terribly impressed, but if that is the real reason, it should work from now on.
Thanks for your comments/ help.
2007-03-09 08:44:24 · update #1
I had the same problem. I phoned up the help line and they helped reconfigure my livebox!
2007-03-05 23:42:04 · answer #1 · answered by prettywoman 6 · 0⤊ 0⤋
I only got connected to orange broadband yesterday but it all seems to be working fine for me. I've got the standard 2 gig service.
2007-03-05 23:41:54 · answer #2 · answered by goldenskanner 1 · 0⤊ 0⤋
I haven't but a friend of mine is so fed up with them that he is changing ISPs plus it has cost him a small fortune trying to get sense out of the people from India on the other end of the phone
2007-03-05 23:56:35 · answer #3 · answered by Anonymous · 0⤊ 0⤋
my mother had terrible problems when Orange decided to upgrade her line, we could get nothing out of them and she had no internet for two weeks, they refused to call her saying that she had to call them each time it was not resolved, in the end I made sure that she migrated to a different isp, Orange have the worst customer service as well as the worst service, Leave them.
2007-03-05 23:44:08 · answer #4 · answered by Anonymous · 0⤊ 0⤋
hey my mum is on the orange broadband, and on sunday she was continually getting kicked off the internet. it`s ok now but from time to time she does hit these problems, she`s switching supplier though - BT actually.
2007-03-05 23:43:12 · answer #5 · answered by Spurs17 4 · 0⤊ 0⤋
easily they are truly undesirable orange are. Ans once you telephone up for assist you only get exceeded on to diverse deparments each and each of the time. ill inform you who's the perfect is talk talk they aint stunning besides the undeniable fact that the perfect round this modern-day day!
2016-12-05 07:51:44 · answer #6 · answered by ? 4 · 0⤊ 0⤋
yes did hav problem with wirelss adaptor on sunday rang orange but about as helpful as an ashtray on a motorbike! have only been with them for 1 month but am now regretting it how can i get out?
2007-03-06 04:11:31 · answer #7 · answered by frank.clarke 2 · 0⤊ 0⤋
I did have a problem all day on Sunday so I re-installed the drivers for my router - this solved it. I was also showing connectivity though it was restricted too.
Take your modem/router off - and re-install.
2007-03-05 23:41:57 · answer #8 · answered by chillipope 7 · 0⤊ 0⤋
sure i did i had to change my broadband for the 3rd time!
2007-03-05 23:41:51 · answer #9 · answered by Anonymous · 0⤊ 0⤋
its all about ur configuration just check ur setting it will help u
2007-03-05 23:41:18 · answer #10 · answered by luv2yas 4 · 1⤊ 0⤋