Lengthy title but that sums it up. Over two years we got a cell phone from Baha that did not do everything they claimed so we returned it within the designated 24hrs only to be slapped with a $280 bill. Now I dont remember the details because we worked out issues with BC (we did not pay them anything) and now 3-4yrs later I am getting calls again from the collection agency. Frankly, I think it was rude and unprofessional for BC to not call me first. I refuse to call them or deal with this old resolved issue. They call me daily with an automated service. I have amazing credit. Since then I have nothing from BC other than my work cell that drops calls like crazy even outside! BC and Baha has some serious customer service issues. They do not support you in any way. Any advice as to how to deal with this?
2007-03-02 22:18:54 · 1 answers · asked by senubenu 3 in Business & Finance ➔ Credit
Here in the U.S., you tell the collection agency that you do not owe any money to the creditor they are representing and ask them for documentation to prove it.
BC would then have to come up with the proof.
I don't know what procedures you have in Canada but I found this website for the Canadian Department of Consumer Affairs. Find out what your rights are and how to fight it.
2007-03-02 22:29:27 · answer #1 · answered by Faye H 6 · 0⤊ 0⤋