I really some reliable persons to help..............
I am a student in seattle. (actally just arrive US 3 months before)
Last week, I bought a used car from a dealer shop.
After four days, the car's engine is broken. (oil come out and I see a small hole) .....
I go back to the dealer shop and ask for help.
He told me that regarding to washington law, buyer just have 72 hours to claim if the car have problem. Is that true?
He stressed that is my own problem for not checking.
(he is now even not reply my phone call)
My car is now in his place
(he quoted me USD3000-4000.00 for repair the enginess)
It's half of the car value -- I'm stoke me down.
Can anyone give me comments
1.Is there any help hotline for customer to complian or get assistance?
2.What can I do with that? (10 days have passed)
I really need to pay - it's killing me
Quotation for repairing reasonable????
Any realible company too suggest.
2007-03-02 17:03:57 · 4 answers · asked by Anonymous in Cars & Transportation ➔ Buying & Selling
Don't get the car fixed by the dealership that sold it to you unless you have a warranty. They sold you the car and giving you a hard time, they're not trustworthy and the amount you've listed seems extremely high, you could probably get a whole new engine for that much.
As for it being your problem for not checking, the dealership has an obligation to represent the car as it is.
Before you get the car fixed, look into Washington's state laws regarding used car sales. Depending on the conditon of the car and how the problems came about, you may have grounds to sue for the cost of the repairs or get your money back through the return of the vehicle.
Since you're new to the US, get some of your friends on board to help you sort this out. If your local news has a call for action hotline try that, nothing gets bad business on the ball than being ambushed by the evening news. Good luck!
2007-03-02 17:18:13 · answer #1 · answered by Χαλαρά 7 · 0⤊ 0⤋
You could also tell him that you are going to report them to the Better Business Burea, some times just mentioning the BBB willl make some companies to go against policy. Its worth a shot cause the worst they can say is go ahead and report us, Im not sure if they will listen to your report at the BBB but I have mentioned it to a few other people at different companies, and they gave me what I wanted, Ive never actually contacted the BBB. Give it a shot and see what happens.
2007-03-03 13:45:23 · answer #2 · answered by chad m 2 · 0⤊ 0⤋
Get a second opinion at another dealer, but you will have to have it towed and pay addition costs to get it looked at. When you say the engine is broken, you mean it wont turn on? or he suggests that you dont drive it?
depending on where the oil is coming from, it shouldn't cost 3000-4000 dollars. defineatley get it looked at by someone else
2007-03-03 01:08:57 · answer #3 · answered by jeff_elsten 3 · 0⤊ 0⤋
Try your county attorney they should be able to give you some names and phone numbers of what the laws are and if not look up the phone number for Motor Vehicle Division and they can tell you.
2007-03-06 20:15:59 · answer #4 · answered by special 5 · 0⤊ 0⤋