After some research, it seems most listing are naming it as a trojan/spyware. This helps to confirm my first suspicion: malware infection. "Something popped up...." is a very strong indicator, especially if you didn't install it. Just follow the steps below. I've used this method to kill countless net critters, and since where there's one there's usually more it's best to do a complete house cleaning.
st-Make sure to get all Windows updates DLed and installed.
1st A:Many versions of malware can, and do, hide in your system restore files. If you are sure you have a malware infection, go to Start-->Control Panel-->System and click on the System Restore tab and put a check in the 'Turn off System Restore' box. Turn it back on after you are clean and create a new Restore Point.
2nd-Go to BitDefender.com for a free virus scan and cleaning. TrendMicro now charges to clean.
3rd-Download, install, and update Lavasofts's Ad-Aware (free). Do a full system scan and delete the crap it finds. Do this weekly.
4th-Download, install, and update SaferNetworking's SpyBot Search & Destroy (free). Do a full system scan and delete the crap it finds. Do this weekly
5th-download, install and update AVG Anti-spyware.(Both free and paid versions available).Do a full system scan and delete the crap it finds. Do this weekly.
If you dont have a firewall, GET ONE. ZoneAlarm has a free version.
If you dont have an anti-virus, GET ONE. Both AVG and Avast have a free version but I recommend Nod32. It's the best available and it's not very expensive (about $40 US.) Install, update and do a full system scan at least weekly.
We all hate the 'weekly' stuff but it's necessary in today's net environment. "Get it clean and keep it clean!" should be your motto.
If this doesnt fix the problem, create a free account at techsupportforum.com and download HiJackThis. Just enter the "HiJackThis Log Help" section of the forum. Follow the instructions given and you'll soon be free of malware. There are other sites but this a good, free site! DO NOT use HiJack This unless you are extremely knowledgeable about Windows and it's processes. You can seriously Bork your system. Let the pro's direct you.
For a safer, more secure, easier to use not mention faster browser, try Mozilla FireFox. For an e-mail client try Mozilla Thunderbird.
2007-03-01 13:26:30
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answer #1
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answered by BoNe 3
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