is acting up..Now it locks up on adobe reader files and will not unlock until i hit restart and push the off button or unplug it...then as it is reopening it said something about ccAPP running and "font capture" running? Also to open a new word document ,I hit it once and grey sheet,..have to close and open again to get a white sheet.??Added Norton Internet Security 2007.Still sometimes says "Report errors to microsoft?" every once in awhile? Anyone know what is going on with it?
2007-02-26 23:40:15 · 6 answers · asked by Anonymous in Computers & Internet ➔ Software
have reinstalled office and word lots of times...I may have installed it and yahoo before the norton..not sure..I know staples did something, because the HB backweb is back (altho I deleted it before)..
2007-02-26 23:51:01 · update #1
RAM is 504 MB
2007-02-26 23:51:59 · update #2
probably will have to take it back to staples...just putting it off...hate to be without computer for 2 days..and unplug replug computer,etc...and burning the recipes on disc that i got here on yahoo.
2007-02-26 23:55:46 · update #3
You paid Staples? Then shouldn't they MAKE IT RIGHT?
2007-02-26 23:44:48 · answer #1 · answered by wizjp 7 · 1⤊ 0⤋
ccAPP is a part of Norton Internet Security.
Maybe you need more RAM. You should have 512MB or more. Check your system at http://www.coastmemory.com to see what your system will take. You can return to Staples and ask them to install it. That would be the Easy way.
Be sure to run your anti-virus scans, but you also need an anti-spyware solution on your computer. I recommend that you go to http://www.download.com and get AD-AWARE and SpyBot Search & Destory. Install, run, update and scan your computer with both programs.
These are cleanup tools. Ad-aware cleans files, and SpyBot cleans the registry.
Good luck and Happy Computing!
2007-02-26 23:48:01 · answer #2 · answered by Anonymous · 1⤊ 0⤋
It sounds as if you are having a RAM issue. You may need to upgrade your RAM to open larger programs. In the meantime, take it back to Staples for a fix or a refund.
2007-02-26 23:46:16 · answer #3 · answered by Anonymous · 1⤊ 0⤋
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2007-02-26 23:47:13 · answer #4 · answered by dabedatiludlisi 3 · 1⤊ 0⤋
Unfortunately you have reloaded the virus affected software which are instantly corrupted you computer. What you have to do is first of all format you computer totally ( remove the network connection) then first load the Anit virus software with its latest signatures ( for this you can hook on to the network) after this start loading all your programs then you will have no problems.
2007-02-26 23:46:40 · answer #5 · answered by ssmindia 6 · 1⤊ 0⤋
try to update if it doesnt fix it, then reinstall adobe. sounds like a file is corrupted. reinstall word if possible.
2007-02-26 23:47:26 · answer #6 · answered by God's little helper 2 · 1⤊ 0⤋