Error message each time starting Outlook?

Question

Upon starting Outlook (2003 running on Win XP) I receive the following message.

"The data file 'Archive Folders' was not closed properly.

This file is being checked for problems."

I have received this message before but only when I've abruptly shut down Outlook (say using Task Manager). Now I'm receiving it every time I open Outlook. Any suggestions?

Answer 1

run awc personal free edition

Answer 2

The file is old and may be corrupt.
First, go to Control Panel > Mail and view your Profile > Properties > Data Files. If you only have one here, then close and get back to click Email Accounts > View/change > Next

Then click New Data File at the bottom, create, name and save the file. Back at the screen choose the new data file from the drop-down menu. Click ok, next, Finish

Now try opening Outlook.

You will need to run the repair tool for the old file. You should probably import the email out of the old file and into the new one as soon as you are done repairing it.

Let me know if you get stuck :)