I had the 7.1 free which expired and have been trying to download this newer version since. I've tried everything from saving new version to desktop first.... To downloading straight from the "IMPORTANT NOTICE" on expiration warning... To downloading from 'Download.com'... I cant even uninstall the origional version! Every time ends in error which states........... Local machine: installation failed
Installation:
Error: Action failed for file avg7us.lng: creating backup....
The process cannot access the file because it is being used by another process. (32) %DESTINATION% = "C:\Program Files\Grisoft\AVG Free\avg7us.lng.install_backup", %SOURCE% = "C:\Program Files\Grisoft\AVG Free\avg7us.lng"C:\Program Files\Grisoft\AVG Free\avg7us.lng.install_backup ... ..................... It sometimes says error code as >>0x80004004 *************HELP PLEASE- you guys should always be my 1st try...Not last!.........Should mention I have a HP Compaq w/XP from last year
2007-02-26 17:19:42 · 6 answers · asked by Anonymous in Computers & Internet ➔ Software
I install AVG 7.5 to several pc's in our office. Mostly work well, but some did not work. One thing I notice is... when a pc is in NTFS file system, it works, while if a pc is in a FAT32 file system problems appear.
So check it out if your pc is in NTFS by clicking my computer and see in your left panel DETAILS, the file system of drive C
2007-03-02 13:44:46 · answer #1 · answered by lil me t 2 · 0⤊ 0⤋
I'm having the same problem, and none of the previous answers is a fix. I saw some advice on an avg forum, about cleaning up my files and doing a ckdisk, followed it, but still no luck. I can't install the upgrade and I can't uninstall the old version.
Very frustrating.
2007-03-02 06:59:35 · answer #2 · answered by ravensvelvet 1 · 0⤊ 0⤋
I install AVG 7.5 to several pc's in our office. Mostly work well, but some did not work. One thing I notice is... when a pc is in NTFS file system, it works, while if a pc is in a FAT32 file system problems appear.
So check it out if your pc is in NTFS by clicking my computer and see in your left panel DETAILS, the file system of drive C
2007-02-26 17:40:15 · answer #3 · answered by Esteban 3 · 0⤊ 0⤋
I have no difficulty in installing the file, but my pc lags so I uninstall it. I still like the old version.
2007-02-27 20:01:27 · answer #4 · answered by Jamie 2 · 0⤊ 0⤋
I'd first try to uninstall from the control panel. If that doesn't work, just install the latest. Get if from http://free.grisoft.com and do a "repair" during installation, if it asks.
2007-02-27 14:08:04 · answer #5 · answered by scottwilkins 4 · 0⤊ 0⤋
try uninstalling from safe mode.
2007-02-26 17:24:32 · answer #6 · answered by Jimmy 3 · 1⤊ 0⤋