What do I need to do in order to have Ford replace my lemon car?

Question

I have had numerous problems with my 2006 Mustang GT. It has been in the shop 6 times since i have owned it, only two months. Just wondering if anyone has had any experience with having a vehicle replaced or bought back from Ford? What do i need to do?

Answer 1

As I understand it, the lemon law can only be used if the vehicle has been repaired three times for the SAME problem and still is not satisfactory. You must check the laws for your state but that three times is pretty much the national average. Be forewarned, they have the right to charge you for the number of miles driven since you bought it. That price might vary from state to state. You have to go through a process whereby you give the dealer a chance to answer your complaint. If you are not sure how to do that call the DMV and ask them if they have paperwork to inititate a claim. If none of the visits to the shop were for the same repair you don't have a claim...

Answer 2

Every state will have their own Lemon Laws. In New Jersey, if you have the same problem "fixed" three times without success, the attorney general's office will order the manufacturer to replace your lemon. (You need to have the work order showing the same complaint for each visit.) We sign a paper stating this and telling you who to contact. Look through the papers you have from your car purchase and see if you have a Lemon Law disclosure.

Or, search "lemon law XX" where XX is your state's abbreviation. You will find thousands of lawyers dying to represent you in a lemon law claim. If you look down the list a ways, you will find the official publication from your state Consumer Affairs Office or Consumer Protection Office explaining what you might accomplish without a lawyer.

Answer 3

And don't wait to long to take action, most states have a 1 year limit on the lemon law statutes.
In Wisconsin its 3 try's to fix the SAME problem, in the first year only to qualify. Multiple issues that are fixed won't qualify for the lemon law.

Answer 4

You didn't say what the problems were. Also you didn't say if any of the problems were repeat problems. If you are unhappy with the car and the service you're getting then look at the back of the owner's manual and you'll find a 1-800 number for customer service. Use it, that's what it's there for.

Answer 5

A LOT of Persistence and A LOT of Documentation that you have a Problem.

What will work 4 sure is to picket the front of the Dealership (OVER A PERIOD OF TIME).

Most people don't have the time or nerve to do this; But those that do will ALWAYS EVENTUALLY get a resolution of the problem.

Answer 6

They will continue to repair it.
I have never seen any dealer change a car.
This is a 2006 and the 2008 are only months away.

They might give you a trade in but even that will cost you something.

Answer 7

I have never heard of mustangs having numerous problems like you have had. If you are still in your warranty, then take it to the ford dealer and have them warranty it. Also have them look up your car and see if their has been any recalls or updates that you didnt do.

Answer 8

My buddy lemon lawed his Chevy Silverado a few months ago. The dealership took care of everything for him. If your dealer is respectable, they will do the same if you make them. Look up the laws for your state, because they are all different.

Answer 9

Check your state and local statues and your better business bureau about the "lemon laws".

Answer 10

check with state laws, but next time buy a GM car no lemons there