do i have to refund someone who bought my dog then returned without notice/just left in garden?

Question

buyer rang later that day for refund said they had changed there mind,said he barked to much,they new this before they took him...they new everything about him/they simply just changed there minds...do i refund? help they are saying they taking legal action

Answer 1

sorry but no people like that can just dump next time make share that you look at the house fhist and then dicide if you want your dog to go a dog is fore life and not fore chirstmas you know

Answer 2

They should have discussed it with you before returning the dog instead of just abandoning it. If you didn't say anything about them being able to return the dog before they bought it, and they didn't ask then I really don't see why they should expect to get a refund. If they had bought the dog at the pet store and there was nothing physically wrong with it then they almost definately wouldn't have gotten a refund there, so why should they expect any different when buying it from you? They could have at least discussed it with you first. If they had asked first I would say you should have at least considered giving a refund, but since they didn't it's their problem.

Answer 3

If there was no agreement when they brought the dog then no you don't have to refund them. It's like buying anything, clothes, cars, houses even. You are only entitled to a refund if the item is damaged or doesn't service it's purpose properly. You can't return anything because you don't like it anymore.

In your case though I would give them a refund and then find your dog a proper home. If these people have it back god knows what they'll do with it as they were callus enough to just leave it in your garden while you were out.

In respect of them threatening you, remind them that they have committed an offence by dumping THEIR dog, and that the RSPCA would be interested to hear that. Remind them also of the inconvenience they have caused you by dumping their dog on you. Ring the RSPCA and report them and then give them a refund. That'll serve them right.

These people are bullies and you need to fight fire with fire.

Answer 4

If the new owner never tried to rectify the situation before simply dropping off the dog, I think you owe them nothing unless you agreed beforehand that you would give a refund in that event. If they were serious about getting their money back, the least they could have done was call and ask you about it. However, if they returned the dog because it was sick or injured when they got it, a refund or replacement may be in order.

Answer 5

Are you sure the dog just didn't come back on its own? Dogs are very loyal animals and it may have found`its way back to you. Personally I would never had`sold my dog in the first place but this may be a business you have with pedigree dogs, in which case yes, I think you should refund the money. At the end of the day it is a decision to be made between you and the other person who bought the dog. Good luck with it all.

Answer 6

Okay, did you have any type of written contract between the buyer and yourself? That will certainly help, especially if you put some kind of policy in there. It doesn't sound like you're a breeder or you do this all the time. If they just put the dog back in your garden though without saying anything I would say no. Actually, I say no either way. Why did you sell your dog in the first place?

Answer 7

Maybe they don't want a refund, and are unable to cope with a dog? At least they left the dog in the safety of your garden.
My mother was walking to work one morning after the Christmas holidays, when a car slowed down and the front seat passenger threw a puppy out onto the pavement in front of her before driving on. She noticed that they had a child in the back of the car. Imagine not only doing a cruel thing like that, but doing it in front of a child?!!
My mum kept the pup.

Answer 8

Did you sign any contract. I wouldn't pay back someone that bought my puppy and did that. If you do, not the full refund. Think of it this way, when the puppy left you you don't know what they did with it, what disease it may have come in contact with or behavior problems it may have now because of the way it was treated or feed. Also now you need to spend money for this puppy on food you didn't plan on and finding a new owner. You might have to sell it for less now because it's older. Call and speak to the police and find out your legal right and in future have a contract signed and screen your new puppy owners

Answer 9

No. You only entered into an agreement to sell the dog. Unless you agree to give a refund for the dog if returned, you should have no problem. But, my question is: Did the new owner drop him off, or did the dog run away and return to your home on his own?

Answer 10

Did the dog run away, or did they return the dog? If they returned the dog without warning I'd say not. If they want a refund tell them take the dog; all sales final.

Answer 11

I wouldn't think they're "entitled" to a refund, but have they asked for their money back, and how long has it been since they bought the dog? Then again, if they returned it within a reasonable time frame AND/OR you're worried about repercussions, I'd give them their money back and be done with it. Depends on how much time you want to devote to resolving this.....