ill start working as a call center coordinator in a company that offers total integrated technology solutions for
the electronic self-service banking and
payment systems in my country.. so what should I expect in this job !? and how i'm suppose to gain more skills in this field ?!
2007-02-24 19:30:54 · 3 answers · asked by Anonymous in Business & Finance ➔ Careers & Employment
You should expect a great deal of training since call centers act as a very important contributor to the success of a company. Customer service is going to be your key focus in this sort of environment. Be sure to shadow a manager and learn all of the technological solutions that will be pertainent to your job. This will enable you to become a trainer for others that come after you. Direct your attention towards this goal and the ability to train will allow you to take a step towards management.
2007-02-24 19:38:22 · answer #1 · answered by Talkstress 6 · 0⤊ 0⤋
I would expect to be bored instantly, and to deal with morons on a daily basis.
2007-02-25 03:33:02 · answer #2 · answered by Anonymous · 0⤊ 0⤋
going to training classes
2007-02-25 03:33:37 · answer #3 · answered by Anonymous · 0⤊ 0⤋