one day it is working fine and then everything disappeared literally. I had Ares i can't open that. i had windows media player i can't open that. now i can't open any documents and the only thing on my desktop is the internet and recycle bin. the only thing in the start menu is the basics like my computer and control panel. i can't download anything and when i go to add and remove programs it shows that everything is there, but i can't open anything or remove anything it won't let me."
2007-02-24 07:19:01 · 7 answers · asked by MaryJAyJay 2 in Computers & Internet ➔ Other - Computers
sounds like a virus...
if you cant get on the internet or download a program, then it may be time to re-install fresh new copy of your OS.
sorry to hear, but that my be all you can do. Take it to a tech pro, they will advise you. You may loose all ur info unless they can *save * it for you...
next time intall a virsus and spyware protection program before you do anything else;
Anti-virus protection: AVAST or AVG(grisoft); both free and well know...
Spyware protection: Spywareguard; also free
install one of each (spyware and virus protect)
2007-02-24 07:25:29 · answer #1 · answered by Ody 3 · 1⤊ 0⤋
Whatever the symptoms are, a nasty virus already delivered its payload, time to reinstall Windows, you should back up documents, but avoid running macros within them once you got your fresh install back up and those documents open.
2007-02-24 15:59:45 · answer #2 · answered by Andy T 7 · 0⤊ 0⤋
Must be a Dell...Lol JK. Sounds like a virus, do a scan. If you cant do that listen to other people and see what they half to say and if that does not work do a system restore.
2007-02-24 15:23:13 · answer #3 · answered by Anonymous · 0⤊ 0⤋
could be a regristry problem...try going to a restore point that was made a while back...if that doesn't work then you could have been hit by a virus...so if that dont work start over and this time update your virus protection
2007-02-24 15:23:29 · answer #4 · answered by Naib Link 3 · 0⤊ 0⤋
You have one nasty stinky virus. sounds like a trojan.zlob If i were you which i have been in this situation vefore i would call the manufacturer of your computer they helped me back up my files then reformatted my drives so that there was no issue at all left.
2007-02-24 15:23:28 · answer #5 · answered by Brodey 4 · 0⤊ 0⤋
Do you have a virus checker? If you don't, you should download one and run the full scan. Here is a free one http://free.grisoft.com/
2007-02-24 15:22:40 · answer #6 · answered by Usagi 5 · 0⤊ 0⤋
sounds like you've got a hardcore virus. you have 1 choice here:
completely erase all your computer
2007-02-24 15:23:23 · answer #7 · answered by wazzap 2 · 1⤊ 0⤋