It's an HP dv5000. I just sent it in to get fixed and it came back a few days ago and still isn't working too well. I'm probably going to send it back in again, because it's under warranty, but I want to unfreeze it now. There's not a restart button or hole that you can put a paper clip in on the laptop. I've tried pressing and holding the power button and it doesn't do anything. Should I remove the battery? It's easy to do, but I don't want to mess up the computer more.
2007-02-24 05:30:05 · 12 answers · asked by m e r e d i th 4 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Nothing happens when I press cntrl alt deltete and any other buttons. Should I just let the battery die?
2007-02-24 05:44:34 · update #1
I can't click anything. Right now I'm using a different computer.
2007-02-24 05:45:23 · update #2
Unplug the power cable and remove the battery.
I don't like it since it can corrupt file.....but if you don't have any other options, take this very small risk. Take a recovery cd/dvd of windows xp cd with you in very rare case the windows operating system will be damaged.
2007-02-24 05:38:49 · answer #1 · answered by apoorlonesomegeek 2 · 0⤊ 0⤋
Get Laptop Frozen Help http://hp.customer-supports.com/
2015-07-25 00:04:41 · answer #2 · answered by Albert 3 · 3⤊ 1⤋
Occasionally, when I get that type of freeze, I hold the power button in for 6-7 seconds. Eventually, it will go off.
Can you restart with Control+Alt+Del and go into Safe Mode?
You can check the device driver from there.
- Click Start, and then click Shut down.
- Click Restart, click OK, and then press and hold the CTRL key until the Microsoft Windows Startup Menu appears.
- For some machines, you can use F8 instead of CTRL to bring up the Microsoft Windows Startup Menu.
- Enter the number for Safe mode, and then press ENTER.
To open Device Manager, click Start,
point to Settings,
and then click Control Panel.
Double-click System.
On the Hardware tab,
click Device Manager.
Right-cl the item to be checked and select Properties.
You should be told whether or not the item is working properly. You can also update the driver from here.
2007-02-24 05:43:31 · answer #3 · answered by TheHumbleOne 7 · 5⤊ 1⤋
1
2017-03-05 00:24:30 · answer #4 · answered by ? 3 · 0⤊ 0⤋
Find an hp help website. if even holding the external power button hasn't worked than you might just need a new computer.
2007-02-24 05:38:24 · answer #5 · answered by Forrest Ashley 3 · 0⤊ 0⤋
Always when I post a question, even if it is the simplest one, they cant offer me a good informed answer on this website. What happened to people that really take the time to answer??
2016-08-23 19:13:56 · answer #6 · answered by tami 4 · 0⤊ 0⤋
CTRL ALT DEL...would be your mest bet
also the esc or the F2 F3 F4 etc.
usually laptops have a battery you need to charge.
take the battery out?
2007-02-24 05:39:12 · answer #7 · answered by cake.faced (?) 2 · 0⤊ 1⤋
if it has a power off button on the accual computer instead of going start shut down. if it doesnt or it doesnt work then sent it back.
2007-02-24 05:40:25 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Remove the battery if you have to. That will not harm it. Hopefully you will then be able to restart it normally.
2007-02-24 05:41:00 · answer #9 · answered by Aldo the Apache 6 · 0⤊ 0⤋
hold down the power button and it will turn off the cpu. do not let go until it powers off. should tk about 5 seconds.
2007-02-24 05:49:54 · answer #10 · answered by S A 3 · 0⤊ 1⤋