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I've got a degree in Marketing. I had a previous job of Direct Sales for a marketing firm. We'd have meetings in the morning before going door to door. We'd congratulate each other on sales, because one person's success is means everybody in the firm's success. Now that I'm in the car sales business, I was told it's a totally different atmosphere. They hate you when you make a sale and no one congratulates you because they see it as you stole their possible commission. I'm entering a different world of sales. I'm no longer with the Marketing firm doing direct sales door to door, I'm selling cars now. Any advice from people who know or do this for a living? Tell me some fundamentals to stick with so I'll always remember and how I can be successful at what I do.

2007-02-23 05:05:21 · 3 answers · asked by Anonymous in Health Diet & Fitness

3 answers

as a marketing grad you know that without customers, you have nothing. that being said, here is some advice from a customer:

be honest with customers. when spending thousands of dollars, people will not just trust you right away. if you show (almost) all your cards, you will be better off. now i understand selling and i encourage the "don't ask, don't tell" policy unless you are selling them a lemon. if they don't ask you for warranty information, that's their problem. i make sure to ask LOTS of questions cuz that's my responsibility as the customer.

as for the competition, that really sucks. when i went to my dealership 3 times before i actually bought the car and each time i went back, they respected the fact that i was already working with someone else.

you gotta be hungry! just stand outside and follow the cars as the pull up like everyone else does!! and whatever you do, don't stoop down to their (triflin' a-s-s!) levels.

2007-02-23 05:20:20 · answer #1 · answered by morequestions 5 · 0 0

"They hate you when you make a sale and no one congratulates you because they see it as you stole their possible commission".
Is this your problem??
is their problem, not yours. Don`t do what they do. In the other hand...Try to be honest with clients, always look at the eyes and have a nice smile, that counts a lot! Show interest in your client`s need. Listen each word they say and be friendly. the others may not congratulate you but your going to be rich. go ahead and good luck!

2007-02-23 13:25:47 · answer #2 · answered by jackielafemme 5 · 0 0

Develop a thick skin so you don't mind lying to people and you don't feel bad about sticking them with payments they really can't afford.

2007-02-23 13:10:20 · answer #3 · answered by Jeffrey S 6 · 0 0

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