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2007-02-23 00:42:14 · 6 answers · asked by daydreamer 1 in Travel Air Travel

6 answers

For delayed luggage:

If your luggage does not arrive in the baggage claim area, find the baggage agent on duty immediately. There's a chance your luggage already arrived and is locked up in the agent's area for safe keeping. Sometimes luggage is loaded onto a non-stop flight even though you were on a plane that had a stopover on the way so your suitcases get there before you.

But if your luggage is not there, do not leave the airport before completing the paperwork for the baggage agent. Fill out all information about your luggage on the forms provided. present them with your baggage claim ticket (what you were given when you checked your luggage in at departure). Be as detailed as possible. They will track it, get it on the soonest available flight and have it shipped to wherever you are staying, or forward it to your next destination. Get a phone number to call in case you need to follow-up.

If you need basic amenities such as toothbrush, toothpaste and razor to be ready for a meeting, ask. Most airlines will provide these for you while you're waiting for your suitcase.


For lost luggage:

If the airline actually loses your bags, make sure you get a written claim for damages. This may require a different form than the original "missing luggage" form. This can be done at the airport or by mail.

On domestic flights, the airline baggage liability is capped at $2,800 per person. For international flights, the limit is $9.07 per pound (or $20 per kilogram) for checked baggage, and $400 per person for carry-ons. You may need to produce receipts. If you have them, include copies in any documentation you send to the airline. You can purchase "excess valuation" protection if your checked baggage is worth more than these limits.


If all else fails be sure to file a complaint immediately. If you still can't get satisfaction, or feel the need to report the airline, write or call:

DOT Aviation Consumer Protection
400 Seventh Street, S.W. #4107
Washington D.C., 20590
(202) 366-4000.
Website: http://airconsumer.ost.dot.gov/

2007-02-23 01:38:13 · answer #1 · answered by Anonymous · 3 0

This is something which we can see very common with the airlines - they seem to be going bad day by day - in terms of luggage handling -

In the last few days I have been blogging about this topic only----

You have to get in touch with the airlines only....Their you will have to submit the claim form -

The claim is not easy to file either. The process is very cumbersome and very lengthy too. After the claim is filed, you need to show the receipt of purchase of the lost items which was there inside the bag.

It’s the airline which decides how much they will pay based on the depreciated value of goods, not the replacement value.

2007-02-23 01:59:49 · answer #2 · answered by Palmisan 4 · 0 1

Report it immediatly to the Airlines Baggage service that your bag did not come off this flight. A majority of airlines scan each bag before loading them on flight. The Baggage Service Agent should be able to track your and tell you what flight it is expected on. You may pick it up your self or the airline will deliever it to your front door (required by law). Your choice.

2007-02-23 09:22:39 · answer #3 · answered by G Dogg 3 · 0 0

go to the help desk or if they have a section for lost luggage go and talk to them and they will tell you

2007-02-23 02:59:41 · answer #4 · answered by soccerknocker199 4 · 0 0

ask the company you lost it im sure they got some sort of form for u to fill out

2007-02-23 00:44:55 · answer #5 · answered by pj_pillow 2 · 0 1

Do an inventory of what was lost, submit it to the airline.

2007-02-23 00:44:45 · answer #6 · answered by Youngboss 3 · 0 1

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