im getting a message that says computer cant detect scanner please make sure it is properly connected..but i can print documents...help!
2007-02-22 11:58:24 · 8 answers · asked by cedricm49 1 in Computers & Internet ➔ Hardware ➔ Scanners
Make sure you install the printer driver from the printer's CD onto your computer. Without the driver, your computer will not detect your printer.
2007-02-22 12:02:38 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I had a similar problem with my scanner. I did a reinstall of my whole system. It's software was installed, but the scanner didn't recognize. What I did if I remember, I unplugged the power, the usb cable, or if you have parallel you may not need to. If the cables are re-plugged in, make sure the software is installed. Then go to detect hardware. And even in the control panel, system, device manager. See if the scanner is detected there and not disabled. These should do it.
2007-02-22 12:10:06 · answer #2 · answered by William P 2 · 0⤊ 0⤋
A printer is an OUTput device whereas a scanner is an input device. With reference from the computer, it sends data OUT to the printer (or your screen). Conversely, your computer receives information from an input device like a scanner, mouse, or keyboard. Therefore, a printer can never scan and send data back to the printer unless there is a scanner feature that comes with it. In the market, they call it multifunction printer or 3-in-1 printers. Just bear in mind that the scanning feature is an added function to the printer.
2016-03-29 07:52:11 · answer #3 · answered by ? 4 · 0⤊ 0⤋
Try, uninstalling, the complete printer and scanner. Unplug your printer. Restart. Run your printer-scanner CD. Shutdown plug in the printer. Start-up. Follow any instructions. Good Luck.
2007-02-22 12:08:49 · answer #4 · answered by "El Padrino" 3 · 0⤊ 0⤋
Make sure the driver for your old scanner is compatible with your new Operating System. You can often download an updated driver from the scanner manufacturer's web site.
2007-02-23 14:20:21 · answer #5 · answered by Den B7 7 · 0⤊ 0⤋
This happened to me when i got my computer. I installed it and everything and it still wouldn't work. Since i have a laptop, i just plugged it into the printer and it worked.
2007-02-22 12:12:29 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Chances our you bought Vista and your printer drivers or software is not compatable check the support website of your printer manufacture
2007-02-22 12:10:45 · answer #7 · answered by trentdozier 2 · 0⤊ 0⤋
take your new computer back to the store and get a new computer
hope this helps
2007-02-22 12:02:47 · answer #8 · answered by Anonymous · 0⤊ 1⤋