Yesterday, I found out that I was charged $12.95 with FreeCreditReport.com (Triple Advantage). When I called to cancel my membership, the customer service representative said that my membership does not exist. I have two question I hope that someone can answer for me;
1. How can Triple Advantage say that they give you a FREE Credit Report when they charge you $12.95 a month?
2. How do you cancel your service with Triple Advantage because I cannot afford paying $12.95 a month for a charge to an organization that claims to be complementary?
Any assistance is appreciated and thank you for your help.
2007-02-21 02:50:52 · 3 answers · asked by Mr. Knowledgeable VI 7 in Business & Finance ➔ Credit
If for any reason you are not satisfied, you can cancel anytime to discontinue your membership to Triple AdvantageSM Credit Monitoring and stop the monthly billing. However, you will not be eligible for a prorated refund of any portion of your current month's paid membership fee. To cancel, please contact Customer Service at 1-877-481-6826.
2007-02-21 03:27:01 · answer #1 · answered by Neo 2 · 0⤊ 0⤋
This company provides a free copy of your credit report ONLY when u sign up for there services...U obviously clicked the "I Agree" button.....u will need to review the terms of your agreement to find the cancellation procedures...
The only totally free credit report is mandated by the federal government at: www.annualcreditreport.com
2007-02-21 10:55:39 · answer #2 · answered by sunbun 6 · 0⤊ 0⤋
you need to contact the company that appears on your credit card statement- google their name and contact customer service, tell them you are cancelling your membership and ask for a refund for the first month's charge. BOL
2007-02-21 10:57:09 · answer #3 · answered by Anonymous · 0⤊ 0⤋