What does "your case is in the security office" mean? Is it sitting somewhere gathering dust or what?

Question

I have an application pending with a federal law enforcement agency. This is my status.
Category Status Remarks
Pre-Employment Forms completed:All pre-employment forms have been received.
Qualificationscompleted:A review of your work experience and/or education has been completed and you have been found to be qualified at Grade 7
Medical Examcompleted:Medical requirements have been successfully completed.
Structured InterviewcompletedCongratulati... You have passed the interview process.
Drug Screeningcompleted:You have successfully completed the Drug Test requirements.
Background Investigation pending:Your case is in the security office.
Fitnesscompleted:Fitness test has been successfully completed

It has been 12 months since date of application.

Answer 1

They are waiting for the results of your background investigation to come back. Generally, this is the longest part of the process.

Answer 2

Did they submit their email address? Perhaps you could contact them or give them a call. Could it be that it was supposed to be sent out but got lost within a mountain of other applications?

Answer 3

Translation; We Dumb Asses have lost your application packet or We gave it to the other dumb asses that have lost it. Please re-submit you packet in triplicate next time so if we are stupid and lose it again we still will have others to fall back on. Thank You!

Answer 4

they're doing a background check and it takes awhile,sometimes up to 24 months