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I did not receive any service from them either, my local cable company is my internet service provider.
Has this happened to anyone else recently? If so how did AOL resolve it with you? It doesn't matter if it was checking account, credit card whatever, if you did not authorize the debit.

2007-02-18 22:55:07 · 3 answers · asked by Lady T 2 in Business & Finance Credit

3 answers

AOL SUCKS!

Call your bank RIGHT NOW, do not wait. Tell them you are disputing the charge, give them the offenders name, the date it happened and the amount. They will send you paper work to fill out and send back. They will also provide you with a provisional credit for the full amount.
Was this on a debit card? If it was they will probably insist that the card in question be closed and a new one issued, due to the fact it was a unauthorized charge.
Let them deal with AOL. AOL is so difficult to deal with.
If this is not a debit card transaction, how did AOL get your checking account number and routing information?
That's really weird, especially if you do not ever deal with that lousy company. Good Luck, now go call your bank.

2007-02-18 23:04:47 · answer #1 · answered by Aunt Henny Penny 5 · 0 0

I would not only call AOL but I would call your bank and make a complaint. Tell them you never allowed these charges. They will investigate the problem then clear it up. They usually refund you within a few weeks. Be sure that no one in the household signed you up either. And most importantly, never give your credit card information online to websites what aren't approved by the BBB.

2007-02-19 06:59:47 · answer #2 · answered by erin12110 3 · 1 0

HOW did they get your information in the first place? IF AOL was the ONLY provider on earth I would not use them.

2007-02-19 07:00:16 · answer #3 · answered by Ex Head 6 · 0 0

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