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I recently bought a gateway notebook from circuit city. and a blue screen kept appearing and the whole thing would shut down and restart on its own. so i returned it and got a new one. it has done the same thing and when i clicked check for solutions it said that spysweeper caused it. so i uninstalled it. i have no issues YET. But is this possible. Circuit city installed the program because it was apart of the bundle i bought, norton, and spysweeper. could it just be the spysweeper disc i have the installed the same exact disc both time...oh yeah and I have Vista. Please answer.

2007-02-18 06:05:11 · 2 answers · asked by Desire` 3 in Computers & Internet Software

2 answers

I had my comp blue screen all the time. I reformatted it and it quit. software can cause issues.

2007-02-18 06:11:06 · answer #1 · answered by ♂Joe♂ 2 · 0 0

most likely...its b/c..vista..eventhough..its good..it still has many bugs..i was part of the group de bugging..many thing problems in vista..so im sorry..if there are a lot of problems..just ask circuit city about it....if then dont know..ask microsoft

2007-02-18 06:10:22 · answer #2 · answered by zil2mz 3 · 0 0

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