HSBC opened a Master Card belonging to me and deposited money to my account? I have been "frauded".

Question

There suddenly appeared an open Master Card on my credit. There was $1500.00 already accrued with a $2000.00 limit. What is going on. When I found out two months later I already had fees which were $1644.00 for late payments. I immediately contacted them. Two more months later, meanwhile they call to harass me everyday to know when "I can make a payment". I am six months into this battle with these cheaters. I had immediatley went to the FTC and FCRA websites to find the actions which I needed to make. I have sent HSBC certified letters, three thus far, and have yet to receive response as to who, how, when, why documentation of the transaction. Meanwhile, HSBC calls every day 1-4 times, the interest rate of 29.99% is the card. I know this because four months into the battle I magically received a statement, I even had the account number then. I have never seen any plastic or paper. The credit bureaus have removed it after my inquisition to their discoveries-no documents

Answer 1

Your identity was stolen, and you got the bone.

Answer 2

Well, my first take on this is HSBC didn't open the account, someone else did with your identity... happens ALL THE TIME.

So whoever is holding the card is the one you need to be looking for, HSBC didn't just up and make a credit account in your name and then charge things on it!

The reason you got a statement 4 months in is because someone at their end did an address search through the credit bureau because they weren't getting any payments. When they did that the list of addresses for your social security number popped and your real address, not the one the ID theft used, came up and they changed the account to go to the right place.

Your first step now (better late than never) is to send a letter to them, and the credit bureaus, stating your identity has been compromised and you are not liable for this debt.

Second call the police where you live and ask them who handles identity theft. It might take a couple of channels but you will eventually get through to whoever it takes to file a formal police complaint. That will put into motion at their end getting the charge records from HSBC and seeing who's actually spending the money.

Answer 3

Someone has taken over your identity.

What you need to do is contact HSBC's Fraud Department. As of right now, HSBC may think that you're just being late with your payments, or that you're a deadbeat cardholder. The departments that are contacting you now don't care whether or not the credit card is fraudulent, they just want their money.

However, if you contact HSBC's Fraud Department, or Bank Card Security, they will be able to help you. They can try to pull photos of where the transactions are occuring, and if they can compare then they'll just drop the charges on the credit card. If this doens't work, you can contact the ombusmen of the bank, who will argue on your behalf and hopefully get the charges drop.

You should also contact Equifax and Transunion, advise them of your ID being take, they will make sure no other applications for you go through, and they may also be able to help you with your case.

The only problem I see, is that some banks will only reimburse you for the last 3 months....you've mentioned that it's been going on for 6....

Good luck

Answer 4

I would be calling HSBC and talking to the highest person I could talk to and ask them what is going on. You should have reported the fraud as soon as you found out. You may be liable now that so much time has gone by. Call the Better Business Bureau. Get some answers. Also, they are not permitted to harass you. Threaten them with a lawsuit if they continue to keep calling so often.