i have been claiming it for 4 years and though i give them the correct figures to my partners accounts they always say i'm over paid every year and deduct the payment from my weekly payments.
i'm not the only one as 3 other people i know have the same thing happen to them. i don't understand how they can over pay us when they have the exact figures to our accounts every time.
2007-02-17 05:42:36
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answer #1
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answered by Anonymous
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Appeal anyway, they will take months to sort it out, giving you time to save for the repayment. I had the same thing about 9 months ago. They told me not to bother etc. but I did and they still have not got back to me. I was overpaid because of being told something wrong by them. They record every phone call so be careful what you say, but this works in your favour aswell. If you think you have been given wrong info causing the overpayment you will win. You have a right to ask for a manuscript of your phone conversations. My guess is if it looks like you have a case, they give in. But of course they are told to tell you you'll probably lose as they don't want us all to win. Good luck.
2007-02-17 05:46:08
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answer #2
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answered by Anonymous
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If you put the appeal in writing and do not get a satisfactory response, you can escalate the appeal and have it reviewed further. Ultimately, the financial ombudsman is about as high as you can go, but this will only be considered after going through the standard Revenue & Customs complaints procedure.
Speaking off the record, you can complain to your MP, however this rarely achieves anything as ultimately, is the government (and quite often the MP's own party) who lay down the Tax Credits legislation. If the MP's want the legislation changed, they should do it in the Commons.
2007-02-17 05:40:43
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answer #3
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answered by Anonymous
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The person you spoke to there is right. Don't bother appealing unless you have written evidence that you have kept them updated of every change in your circumstances for the past financial year. They seem to randomly guess what your entitled to then at the end of the year they add it up properly and realise they gave you too much! In fairness if they underpay you they do pay it back asap in a lump sum but let you pay them in instalments.
2007-02-17 05:50:15
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answer #4
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answered by samfisher 2
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Leave it because you are dealing with a **** goverment who does not give a shite about us british people, the labour goverment is only intrested in lining their own pockets and protecting the guilty.
2007-02-17 05:42:55
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answer #5
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answered by BNP. Protect Great Britain 2
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Same here I'm afraid, they work it out for you when you give your proof of earnings, and we are overpaid, everytime. Work that one out.
2007-02-17 05:55:42
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answer #6
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answered by Jeanette 7
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