Hi.
My buddy bought me a plane ticket to visit him but it was from the wrong airpoirt. He says priceline can't change it so what to do now? If I complain to them hard enough will they let me change it for a fee?
2007-02-16 06:29:28 · 2 answers · asked by blinky doodles 4 in Travel ➔ Travel (General) ➔ Other - Destinations
Their 800 cust service # is NOT ACCEPTING CALLS unless you are travelling or immediately about to travel, due to extreme weather.
2007-02-16 06:47:11 · update #1
Sorry that you friend did this, however with booking online you are basically "your own agent". You have no recourse. They aren't going to let you just change this for a fee. You will need to buy a whole new ticket.
There are advantages to going through an agent, such as a mistake like this IS made then well it would be our fault, therefore recourse. Online, nothing.
I know this doesn't help your current situation, but you as well as your friend might want to reconsider the online booking now knowing what can happen if a mistake is made.
Good Luck, hopefully you aren't traveling soon because without advance purchase I'm afraid the ticket will be quite expensive.
2007-02-16 08:36:45 · answer #1 · answered by Pam 5 · 1⤊ 1⤋
They should list a customer service number on their website - call them directly
2007-02-16 14:41:51 · answer #2 · answered by travelgirl218 5 · 0⤊ 0⤋