i checked my credit card statement and found 3 charges for something called yahoo voice, it was $25 three times. i did not authorize. i called yahoo and they said they would take it off, they say maybe someone hacked into my puter and got info. it seems like it would have been them. does anyone know anything about this
2007-02-15 09:43:05 · 6 answers · asked by shelly92555 4 in Business & Finance ➔ Credit
Read your credit card statement. Send a dispute letter in writing, just make it a few sentences. You have to do it in writing.
2007-02-15 17:00:56 · answer #1 · answered by Gatsby216 7 · 0⤊ 0⤋
Call your credit card company. You want them to investigate the charges. You will sign an affidavit indicating that to your knowledge neither you nor any authorized party made those charges. They should reverse the charges pending investigation.
I would also cancel the old card and get a new card issued.
2007-02-15 09:51:40 · answer #2 · answered by gls_merch 5 · 0⤊ 0⤋
Speaking as a nationally known credit score and lending expert (book, radio shows, newspaper columns, etc.):
Yes, happens to me sometimes. I call my credit card company. For amounts like $25, the credit card company will eat it. For such small amounts (below $25 or $30 depending on the bank) they don't even try to get it back from the company that charged you.
2007-02-15 14:24:02 · answer #3 · answered by supercreditguru 3 · 0⤊ 0⤋
Yes! I just checked my credit card summary today and in was like 250 dollars more than I had charged. The stupid company won't do anything about it either. Lifes a *****
2007-02-15 09:47:05 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Yep, they did that to me too once. You have to call them at the number on your statement and complain. They will take it off and credit you for those charges.
2007-02-15 10:02:17 · answer #5 · answered by Kevin A 6 · 0⤊ 0⤋
Yes.... And it was the Credit card company itself screwing me over... Capital One charged me twice for one purchase to which I told them their lawyers fees will cost them more than their screw up.
Stay away from Capital One.... by all means.
2007-02-15 12:14:18 · answer #6 · answered by Kitty 6 · 0⤊ 0⤋