I made a very stupid mistake. Someone on Ebay's Half.com frauded me and I filed a Buyer Protection Claim. Out of panic I accidentally contacted my credit card compnay about it too. Their policy is that you don't contact the credit card compnay. Ebay said that if I cancel my claim with my credit card compnay they'll continue on but my credit card company said that if I cancel my dispute the only way i can refile is in writing and there's no guarantee they'll follow up on it. This is the first time something like this has ever happened to me. Should I cancel my dispute with my credit card or go on with it?
2007-02-12 03:33:40 · 2 answers · asked by christigmc 5 in Business & Finance ➔ Credit
Your best protection in this case is from your credit card company (if you actually were defrauded.) Don't lose that protection by cancelling the credit card dispute. Tell eBay that you will be pursuing this with your credit card company. If they refuse to help you further, simply note this in your file with the credit card.
2007-02-12 03:39:43 · answer #1 · answered by jonmm 4 · 1⤊ 0⤋
Did you pay with Paypal? If you did then great you have protection. Dispute it with Paypal. Did you not get the item? or was it damaged? Wrong color? Be ready to answer all these questions.
If the amount of the purchase is worth the fee your credit card company will charge you then go through them. If you use e-bay always pay with a CC through paypal so you can have the protection. Ebay looks after the seller, so watch out.
2007-02-12 22:33:19 · answer #2 · answered by vicci 2 · 0⤊ 0⤋