I'm sure it was the first idiot who didn't get his way and a nervous junior manager said "of course Sir the customers always right!" and it just weaved its way in like the rest of our " sacred " slogans.
2007-02-11 17:41:43
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answer #1
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answered by firecracker 4
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I believe the "customer is always right" quote is attributed to JC Penny. As for whether he should be shot, there's a lot of people who'd say it should be the other way around! Too many businesses assume the customer is never right. But if it weren't for the customers, the business wouldn't exist.
2007-02-12 01:57:52
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answer #2
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answered by BuddyL 5
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http://en.wikipedia.org/wiki/Marshall_Field
Marshall Field, the founder of Marshall Field's Department store coined the term "give the lady what she wants" He was very big on customer service and "customer is always right" may very likely be derived from "Give the lady what she wants"
2007-02-12 01:44:15
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answer #3
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answered by Lucky0414 1
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Either the customer or someone who was desparate for a sale.
I Cr 13;8a
2007-02-12 01:39:54
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answer #4
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answered by ? 7
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Harry Gordon Selfridge of Selfridge's in London.
and this should be in the quotes category.
-just sayin'
2007-02-12 01:58:53
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answer #5
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answered by answer faerie, V.T., A. M. 6
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THE CUSTOMER
2007-02-12 18:31:43
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answer #6
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answered by Anonymous
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in arabic it is "elzoboon diman ala hak"
annoying for a sales person...but for me its just amazing
2007-02-12 02:25:20
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answer #7
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answered by me 3
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I agree. He was probably a schmuck.
2007-02-12 01:42:14
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answer #8
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answered by Julia B 6
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