Help. I can't get my RCA universal Remote to work right. What do I do?

Question

I have an RCA universal remote, model: RCU404. I know how to program it for my dvd player (which is a Toshiba), and I am making sure the device I'm trying to use is on, and that I have pressed the right button. The problem is the navigation buttons are not working right. (According to the manuel the volumn and channel buttons are the navigation buttons). I have to stop my dvd and restart it every time I want to go to a new menu. I have tried the trouble shooting advice at the end of the manuel and it hasn't helped. I've tried resetting and reprograming it, following the manuel's instructions but that only seems to be a temporary fix. Sometimes the indicator light starts flashing for several seconds right before the remote acts up. Is there anything else I can try?

Thanks in advance.

Answer 1

Contact the RCA help desk. I had problems for years w an RCA remote that appeared to give me problems related to room temperature variations.

After messing w it for months, I finally called then & they helped me out. It wasn't a universal tho.