Mc Donalds should I pursue this?

Question

I went to Mc Donald's yesterday 2/8/07. I was in the drive through and made my order. Along with my order I asked for fries with out salt. Which shows on my receipt. Reasoning for this is because my son who will be 2 in June should not have salt on the fries for health reasons and because children of his age will rub their eyes and face and salt will hurt them. So I received the food. Handed my son a frie in the back seat. About 1 minute later he started crying historical and he was rubbing his eyes. There was salt in his eyes I pulled over and used my water bottle and a wippie trying to dilute the salt. I did as much as I can and he was still crying. I went back though the drive through and told them I said no salt on the fries and you put salt. Now there is salt in my child's eyes! Meanwhile my child was screaming and the manager saw and came over ( he had over heard ) . He said "well, what do you want me to do?" I said say sorry, get new fries without salt, maybe refu

Answer 1

you should have made sure no salt was on them before you handed them to him

Answer 2

Not even an ambulance chaser would ever pursue it in court, it has so many loopholes in it.

1) you had an inherent responsibility to verify if there was no salt

2) there is the legal probability that you could have put the salt on after you left and with no witnesses to verify you didnt...

3) There was no actual damage, tearing toddlers are the norm, proving discomfort or damage would be impossible other than hearsay evidence on your part which has little value in court.

Answer 3

I'm amazed that with your child screaming and in pain, you took the time to go back through the drive thru and talk to the manager. In a situation where property damage or injury is threatened, your first obligation is to mitigate the damages by doing whatever you have to do to prevent them from getting worse. Because your child was still suffering while you chose to go through the drive-thru again and talk to the manager, a case could be made for your being negligent in not getting him to a washroom immediately where you could rinse his eye completely out. Apparently your child suffered no injury and you didn't see the need to take him to the doctor or ER so I don't think you can take this anywhere beyond just complaining to the manager and McDonald's corporate.

Answer 4

I wouldnt be giving my 2 year old kid Fatty unhealthy french fries, even if they didnt have salt on them. Its your partly your fault for not checking to make sure there was salt on them

Answer 5

no longer cool. there is an cost linked with hiring and education workers. you're able to no longer be taking benefit of a employer to your study. as a substitute, communicate with a supervisor and ask in case you are able to volunteer there for study on your paper. Or ask to interview workers or ask that they fill-in nameless surveys. And now you're asking the comparable question two times. you're actually not over qualified.

Answer 6

NO you shouldn't pursue this. Your child is not permanetly damaged. It was just salt. People make mistakes all the time.

Answer 7

can u say call corprateand demand your money back.if your son was say allergic and they put salt on the fries and he had a allergic reaction then it might be too late god forbid

Answer 8

Its pointless too. You wont get a dime.

Answer 9

hope you got the new fries.
maybe instead of bitching you should have checked your order when you got it. i ALWAYS do!!!

Answer 10

you should take action and tell them that the manager was disrespectful to the customer