HELP ME PLEASE !!!!- Need to salvage a BRAND NEW digital Camera from mild water damage - What can I do ??

Question

OMG I just bought this digital camera 4 days ago and its for my Photography Business - I took my daughter to the beach today and we were near the water but not in it - and then a WAVE came up and knocked her down - I went to grab for her and my camera flung out of my purse and into about an inch of water - the battery cage popped open and the bateries were flung out as well
I tried to dry it off and see if it would work but it wont
It only got a tiny bit wet - and my fiance said that when he gets home he will take it apart and dry it out - Will that help any ??
Also my memory card is not acting right - I tried to test it out by uploading the pics I had on there and they all show up but only one of them will upload fully - is the card damaged as well - or do I need to let it dry out more - it only had a tiny drop on it
Also once batteries get wet are the damaged too - should I try some new batteries ?
What can I do ?? Please help me - I'm in TEARS - so upset !!

Answer 1

Youre camera is probably shorted out. Your fiancee should probably not take it apart to dry it. I hope you bought a protection plan for it because you will probably have to take it back. If you dont, take it back to the store, and tell them that it never worked. Not honest, but if you really have no other choice, its worth a shot. The memory card may just need to be reformatted. Your pictures will be gone, but the card may still be salvageable. Dont be so upset about it, things happen, and thats life. Do youre best to get a new one without being charged, but the electronics inside the camera are probably dead.

Answer 2

Open the battery compartment and the USB area and let it dry thoroughly, I'm talking about a day or two. Make sure the battery is out of it while it is drying. Try again in a couple of days. If it still doesn't work after it is nice and dry, see if you can get it repaired under warranty.

I once got a service call for equipment that was not working at a bank. When I got there it turned out that a leaking roof was causing my equipment to fail. I diverted the rainwater, dried out my equipment with a hairdryer, reassembled it and it worked fine. Does this mean it will work for you? I can't say, but I would definitely dry it out for a while before putting the batteries back in.
I also wouldn't recommend the hairdryer method on a digital camera, as it may be too hot.

Good luck, that's a bummer, I just bought a new camera myself.

Answer 3

Hello,

You might get lucky by drying. Do not put it near any direct heat, but a nice breezy place. If it is damaged a bit, you might be OK. In most cases though the camera has to be thrown out, but not in all cases. So wait a week or so , do not use it for one week.Also get new set of batteries and memory card. Althoguh you could try drying them.The pics that you have lost are gone, unless try to recover it at a prof.photofinishing place with a media recovery program after it is dry. If it does not work, then you may have to buy a new of everything. Unfortunatly the warranty does not cover cases as yours. Wish I could help you more, but water and sand are the worst enemies of any camera.

Answer 4

Do not take it apart, you might break it or not be able to put it back together, leave this for an expert if necessary. You should not have turned it on after it fell in the water. The best course of action would be to carefully dry the outside of the camera, and leave it alone for a few days to dry. Many electronics work even after submerged in water, as long as they were not on and they had due time to dry. By turning it on to upload your pictures, you might have worsened the situation. Best bet is to check your warranty (if you have one), or send it to a repairman in a week. It probably shorted when you turned it on and will need attention. Your memory card should not have a problem by try loading it on a computer or one of those photo printing machines to see if it works. The batteries should be ok, as long as they were not punctured. Also, the fact that the water was salty seawater may be a problem, but not necessarily if you let it dry. LET THINGS DRY BEFORE YOU TURN THEM ON AGAIN.

Answer 5

It's probably a good thing that the batteries popped out.
DO NOT TRY TO POWER IT UP BEFORE IT'S TOTALLY DRY.
Let it dry really well (and I mean really well, for a day or so, or use a hairdryer (just warm not hot) and let it dry really really good).
Most likely it will work fine afterwards. You must be able to do the same thing with the memory stick.
This happened to my brother in law. They dropped their nice sony camera in the water.
They thought it was toast, but after several days they powered it up and it worked again. I have been using it for 6 months without problems now.

Answer 6

It's probably toast. you should never turn on any electronic equipment that is wet. The water will cause it to short out. Now if you had not turned it on and let it dry for a few days it may have still worked. Since you just bought it. I would suggest letting it dry for a week or two. Wipe it down really well and return it to the store as defective. Make sure you remove any and all signs of water, sand etc.

Answer 7

We merely scrapped our 2 3 hundred and sixty 5 days previous Canon, took the worst %.. replaced right into a 5mp, yet maximum pictures have been grainy, found out no longer something replaced into broke, merely no longer an outstanding kind (wasn't low-value). Switched to an Olympus, which replaced into additionally our first digital 10 years in the past. Went with an 8mp w/18x zoom, awsome digicam- could even prepare craters on an entire moon.

Answer 8

put a fan on it for awhile
then a hair dryer - not too hot
otherwise
send it in for repairs

Answer 9

If it's under warranty, take it back to where you bought it and have them look at it.