When I start a new e-mail on outlook and i click on To: I get a prompt that won't let me see my add. book.

Question

My PC crashed and I bought a new laptop last week. I transfered my address book and calandar from my palm pilot today. I tried to send an email, and when I clicked on my To: button to select the recipients, I got a prompt that said I dont have access to my address book, but when I check my contacts I can see all of the info. How do I get access to the contacts???

Answer 1

You may need to add the list as an outlook address book. Right-click on it in the folder list, choose properties, then on the Address Book Tab, check the option 'Show this folder as an email address book'

If this options is greyed out, Go to Tools > Email Account > Add New Directory or Address Book and follow this wizard.