Windows XP Pro upgrade...now I can't log on...?

Question

I have read some answers here for the same issue but I can't get to a command prompt. Safe mode still requires I logon to xp....I know the password is right, it just won't work. It works fine on the two I installed, these other two computers were installed by an employee......I can't make it boot from the disk either...should I run home and get Norton to boot from? There has to be a way to get the the c promt up.....help!

even safe mode does not like my password.....

now what do I do???

Answer 1

just boot into safe mode go into the administrator account then user accounts and delete the password restart the pc then put a new password in