i never used to complain if i had bad service.. but recently i feel that if i dont stick up for my rights as a paying consumer then im the one who ends up feeling angry with myself for not saying something.... so from now on im going to have my say !!!
2007-01-31 09:54:27 · 26 answers · asked by tikketiboo 4 in Society & Culture ➔ Community Service
I like to get up and leave if I get bad service. I just walk out without saying a word- food untouched at a restaurant or I leave things at the counter for everyone to put back. If they ask why I just say I'm not going to go there again.
2007-01-31 10:00:44 · answer #1 · answered by GG Alan Alda 4 · 6⤊ 0⤋
You have to stick up for your rights. I never complained about anything until I came back off holiday at the beginning of October. Since I've had a few reasons to complain and always come out winning. Now I've a home to fight for and I am going to do what ever I can to be a winner, I can't help it if others cannot keep the property in a liveable condition.
I think you just get to a time in your life when you are not going to be walked over any more. I know I have.
2007-02-01 08:07:33 · answer #2 · answered by Anonymous · 0⤊ 0⤋
I think that most of the "complainers" in this post should work in Customer Service for just one month before ever complaining again. It think that working in Customer Service really puts everything into perspective. The person you are yelling at usually isn't even the person who made the mistake. The person who DID make the mistake, is a human, just as you are, and you make mistakes too. Does that mean we shouldn't nicely tell our problem and get it fixed? No. We just need to remember that there is a human who has feelings on the other end of the phone/counter, wherever it is you are complaining, and remember that you also make mistakes. Since I've started working in Customer Service, I have lost a LOT of faith in human kind. We are all a bunch of "me me me me, I'm all important, and I care nothing about you, and I deserve the world, and you did that just to hurt me" kind of people.
Today I went to the dentist for my Clin-Check (approval for invisalign teeth alignment). The dentist told me, quite embarrased, I might ad, that he did not have it finished, and forgot to check it that morning. I could have yelled at him, and told him how disappointed I was, how I had to miss work just to come see him, and oh "why didn't you call me?"and asked for a discount, but I didn't. I gave him room to be human, just like I want people to do for me. My world will not end that I have to wait 2 more days an go in for another appointment, and at least I don't have to feel bad for being hateful and yelling at him for something I could have done myself.
2007-01-31 13:13:10 · answer #3 · answered by emilyr1981 1 · 0⤊ 0⤋
I agree with you we in Britain we are a bit reserved when it comes to complaining about bad service i think it goes back to the old times of good manners and good etiquette the stiff upperlipp sort of person . But i think we are slowly getting better at dealing with bad service and i also think a lot of companies out there are taking customer service more seriously as they realise the customer will not use their services a second time if they receive bad service . So the louder you shout the further you will get
2007-02-01 03:51:40 · answer #4 · answered by thomas b 1 · 0⤊ 0⤋
Complaining is going to irritate whoever's giving the service. Then the next customer is going to have to deal with a disgruntled service provider. Complaining too much in a restaurant will certainly get your food spat on. I'm not saying you shouldn't cordially but firmly state your case when you feel you've had bad service, but it's probably best to watch your back. I have this idea that people like to complain in order to feel powerful. For example, I was in a restaurant the other day when this disgruntled wife started making a scene about her pasta being undercooked. Her husband looked like the controlling type, too. I think this was her way of exerting even a little bit of power in her world of submission. I see this over and over again, and I'm convinced people like to have little "slaves for an hour" (servers) in restaurants. I'm sick of it.
2007-01-31 10:05:42 · answer #5 · answered by Anonymous · 1⤊ 0⤋
I'm a pretty mild and laid back person. If I find myself getting bad service I'll just leave and never do business with them again. I think that most of the time complaints fall upon deaf ears. I cannot think of a single time that I have complained about bad service, although there are a few business' that I will never give my money to again.
2007-01-31 09:58:47 · answer #6 · answered by Anonymous · 0⤊ 0⤋
As a whole we Brits don't believe in making a fuss. But that means we then get stuck with bad service. And we do nothing about it. I lived in the States for 3 years and customers are treated so very differently over there. I had to get used to NOT packing my shopping; the vast majority of supermarkets do that as standard. It's very rare that nothing happens when you make a complaint. Companies know that they are only as good as the number of customers they keep happy. But for some reason we Brits haven't worked out how to complain, and how to take out our business elsewhere.
2007-01-31 10:29:41 · answer #7 · answered by Anonymous · 0⤊ 0⤋
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2016-11-23 18:26:25 · answer #8 · answered by ? 4 · 0⤊ 0⤋
Service is pathetic in this country. We pay people way too much for doing so little. Yes, complain away! If they don't fix it then take your business elsewhere.
On the other hand, make certain you reward excellent service with a big tip or a thank you, as appropriate. Let their manager know you appreciated their exceptional service.
2007-01-31 09:57:59 · answer #9 · answered by Plasmapuppy 7 · 1⤊ 0⤋
No you are right, it is a well known fact that we as a nation we do not complain. I am just like you, but my wife makes up for me 10 fold and it really shocks people when she starts to complain as she ties them in knots because they do not expect it.
The last thing she complained about was a security guard in Boots she complained about him,making us feel uncomfortable while shopping for baby food. Just stood there staring, so she ask him for the manager, and told the manager right in front of him what he had done, and that his job was visual detterent only and that she used to be a store detective and he should leave them to do their job instead of intimidating people.
2007-01-31 10:07:22 · answer #10 · answered by SAR13 3 · 0⤊ 0⤋