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just moved into a new flat and asked bt to activate the line there. my 2 bedroom flat has 8 sockets!! and none of them has a dial tone. and it also has a big white box with a lot of wires coming out. does an engineer have to come out? why are there so many sockets in such a small flat??

2007-01-31 00:29:18 · 10 answers · asked by gary_01v 1 in Consumer Electronics Land Phones

10 answers

Give BT a ring on 0800800150. Tell them the situation. They will tell you how many lines there are in the house. Most likly situation is they will send and engineer out to hook one of them up and it would be up to urself to sort out the others. If one of the previous lines is BT there shouldnt be any charge for the work.

2007-01-31 04:58:22 · answer #1 · answered by piknik86 2 · 0 0

I would ring Bt and ask them to activate a line in your flat, once the line is activated then you will have a dial tone. They can do this with in a few hours. Ring 0800 800 150 its a free number and they will help you with this. Your flat could have been used as a small business and that is why there are so many connections in your flat.
Hope you get it sorted out soon.

2007-01-31 23:52:42 · answer #2 · answered by Pinkflower 5 · 0 0

if it is a newley built house then a engineer will need to come out, thay may be a installation charge of £124.99 because the service has never been conected, bt do offer a monthly payment plan to break that charge, the sockets that are there at the moment may have be pre fitted when the flat was built if so the charge will still apply. if this is the case its gonna be a 12month term if u cancel during that time they will be a cancellation charge of £18.once the phone line up and running the line rental is £11a month by direct debit add a £1without,save 25p by paperfree billing!!!

2007-01-31 09:15:18 · answer #3 · answered by foxy lady 4 · 1 0

That's a lot of sockets for one flat! I recently moved into a new flat (with only 2 sockets...!) - give BT a ring and they'll send an engineer out and sort it all out for you. Explain about the big white box as well.

2007-01-31 00:35:46 · answer #4 · answered by long_luscious_lashes 3 · 0 0

if a line is already to that flat all they do is activate the line from the exchange reason for so many sockets Internet connections or flat used for place of work

2007-01-31 00:35:53 · answer #5 · answered by fergie 11 4 · 0 0

i had the same problem with just 2 sockets in my flat and bt insisted there was no problem and eventually they came out and it turned out that there was a problem and i did not pay for the call-out.
just cross your fingers that there is nothing wrong and double check each socket before making the appointment

2007-01-31 00:38:33 · answer #6 · answered by Chariddie 3 · 0 0

May be the flat was used as a business office and hence several phone conenctions were needed.
Get BT to come check the boxes and set you up correctly.

2007-01-31 00:33:34 · answer #7 · answered by Anonymous · 0 0

supply them a decision once you progression in, if the line's already in place they're going to easily could "rejumper" it on the line cupboard - it fairly is a worst case state of affairs, in any different case it's going to be an undemanding community programming action to "turn the line decrease back on" - it is in many situations finished remotely - that's what we do at Virginmedia besides. in case you desire a particular selection (possibly out of your previous address, if no-one's moved in and delivered over that line) then you definately can request it to be transferred. even nonetheless, it relies upon no count if the two premises (previous and new) are "on the comparable change" to no count if or not they're going to be waiting to do it for you. especially situations it fairly is purely not bodily achieveable, even nonetheless it fairly is nicely worth asking. check out Virginmedia, they could set up strains interior the comparable way as BT do - and the broadbancd is administered on a much better, "unique to Virginmedia" community - all Fibre Optic, in comparison to BT who'd grant you analogue (copper wiring) BB, telephone etc - in all probability even over yet another provider's community....in reality my very own ideas are that BT are puffed up, yet there we bypass - that's the corporation's propaganda wheels turning over me.....you may verify in to Quadplay on Virginmedia, getting television, Landline, cellular and Broadband for £40 per 30 days on the 2nd... *****cellular***** related to your remark under, i don't know why you think of basically BT can activate a telephone line, yet you're incorrect there pal *******

2016-12-13 05:16:06 · answer #8 · answered by ? 4 · 0 0

There shouldn't be dial tone if lines not active. call BT 0800 800 150 for further advise - depends if property newly built etc etc etc.

2007-01-31 10:07:35 · answer #9 · answered by Anonymous · 0 0

dont know why there are so many sockets, i have quite a large apartment and it only has one, but they should not need to come out if there is already a connection it just needs to be activiated

2007-01-31 00:42:09 · answer #10 · answered by ? 5 · 0 0

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