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i was using my Dad's camera and I had to use it with the charger. So, I was standing by my sink, cause I use the mirror in my restroom to see how I'm taking the picture. And the cord kept getting in the way. So, I tried to untangle it and all of sudden my camera fell off the charger cord and into my sink. There was no water in it or anything. But, now the lens won't go back in.

I don't know what to do, cause it still turns on but, it just won't show anything. I have a R507 HP Photosmart Camera.

Somebody tell me if it can be fixed! Please!

2007-01-30 13:14:44 · 4 answers · asked by Anonymous in Consumer Electronics Cameras

4 answers

Well it sounds like you've done one of two things.

1) Knocked the lens out of alignment
2) Broken the track that the lens sits on

Option one is easy to fix. Option two is rarely worth it. Most of the time, it isn't worth fixing the unit. HP cameras aren't terribly expensive, so you can either send the unit away and ask for an estimate of the repairs, or get a new one. If you ask for an estimate, they won't charge you, but neither will they fix it unless you tell them to.

2007-01-30 20:52:42 · answer #1 · answered by echo852 2 · 0 0

It is highly possible that your camera can be fixed, however, only HP will be able to really do anything for you, since they don't really have authorized repair centers like other manufacturers. You should try the link below and see if the online technician can give you an idea of how much repairs will be. In talking with some of my customers, usually HP will just replace the product for you for the cost of repairs. I hope that helps you.

link to HP.com:

http://hp.infonow.net/bin/findNow?LIST_LIST_KEY=1-11702224450004550955&CLIENT_ID=HP_LOC_USA_SRV

2007-01-30 16:52:06 · answer #2 · answered by Mistress Melanie 2 · 0 0

if the camera cost less than $500. Then it's not worth the trouble (even if there were a place to get it fixed. You'd have to send it BACK to HP...there are no camera repair shops here in the U.S. for cheap cameras)

2007-01-30 13:21:09 · answer #3 · answered by Chrys 7 · 0 0

take it to an camera place and tell them what is wrong with it. they will fix it for ya.

2007-01-30 13:19:42 · answer #4 · answered by COUNTRYMAN 3 · 0 0

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