Can I get my credit limit back?

Question

I recently received my credit card statement, and there was a transaction, that I didn't make, to my ex-boyfriend's business. I think he somehow got ahold of my credit card account information. What is the best way to resolve this problem? I want and need that money back in my account.

Answer 1

Immediately call the bank/credit card company using the number on the back of the card or on your statement and tell them you want to "dispute the transaction."

This will involve several steps (including replacing your card iwth a new one and a new account number) but those steps are different depending on the bank, country you are in, and even state laws. Once you are on the phone with them, they will tell you the things you need to do to fix things.

In most places, and definitely the U.S., you are usually not responsible for anything beyond $50 of what was charged in an un-authorized transaction. Many, if not most, banks will give you all of your money back once you've filled out the necessary paperwork. If the amount is really large, you may have to file a police report, but you won't know that until you call.

The key thing is that in most western countries (America and Europe) and with most banks you will be able to get the money back, how soon and how much hassle will depend upon the bank, so call now. What is guaranteed is the longer you take to report it, the less your chances will be.

Answer 2

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Answer 3

That depends if you want to get into a dispute with your ex-boyfriend over this. But basically you should go online to your issuing creditor's website and find in the credit admin section something about disputing a transaction.

You may able to fill it out online, or you'll have to call or mail something in. Basically just get your story together and provide copies of any documentation you can come up.

It'll be reviewed and if it makes sense, they'll remove it from your outstanding balance. The downside is that it will likely take some time.

Learn more at http://www.thetruthaboutcreditcards.com

Answer 4

First, call the credit card company and dispute the transaction, telling them that this is a fraudulent transaction. I believe they are required to provisionally recredit the money to you while they investigate. Ask for a copy of the sales slip, showing the signature, so you can prove that you didn't sign for it.

Secondly, if you are sure you ex used your information without your permission, call and ask him for repayment, and if refused, file a police report of fraud. This is not a trivial matter. What is to preclude him from doing it again?