experienced. I feel I want some sort of compensation from their flippant, lax treatment. Do you think I should try, seeing as there is so much competition around with other insurers?
2007-01-21 23:53:50 · 8 answers · asked by Say It Like You Mean It 4 in Business & Finance ➔ Insurance
It's Hali - blooming - fax by the way.
2007-01-22 00:02:12 · update #1
Sweetie, Join the club. 6 months and counting, not a penny. Shocking, shocking, shocking. Drop me a line if you wish to discuss. Wanna see if it's the same company as me.
2007-01-21 23:57:48 · answer #1 · answered by Truman 3 · 1⤊ 0⤋
What is exactly that you do not like they have done? Check the service levels - as you may have different expectations from what is being offered. A theft claim can take some time with regards to proof of ownership, gather relevant information. As an insurance manager I would encourage you to say why you are not happy, what you think has gone wrong and to give the company a chance to rectify the situation or explain why things have happen. I would say to work out what you want to say, what you think the out come should be.
2007-01-22 07:29:17 · answer #2 · answered by Anonymous · 1⤊ 0⤋
You won't be able to apply for any kind of compensation until following through their complaints procedure until exhaustion. Have you started that process?
Also, they are not likely to hand out compensation because you don't like the way they are dealing with it. You haven't lost out on anything so why should they give you money?
Just vote with your feet and change insurer when it comes up for renewal.
2007-01-21 23:59:04 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You need to call your AGENT, tell them you're having problems with the claim, and have your AGENT intercede to get this taken care of.
Your agent can give you the list of exactly what steps you need to take to get the claim closed, and can ALSO follow up with the adjuster to keep things moving in a timely manner.
In my experience, if you have an A rated insurance company, the MAIN difference in service is what AGENT you have - the agent can make all the difference in the world.
2007-01-22 01:33:13 · answer #4 · answered by Anonymous 7 · 1⤊ 0⤋
Have you tried talking to someone else from the company?
My son was in a car accident a few years ago--we also had a rude, arrogant, butthead we had to deal with. We had to go over her head to get someone to help us. We also wrote a complaint to the company. She has since been fired.
Try talking to others at the place and if you don't get some
satisfaction go to another company.
2007-01-22 00:10:01 · answer #5 · answered by Kismitt 6 · 2⤊ 0⤋
If you live in the US, you could also try your state's Department of Insurance, and see if you can get some help that way. At the NAIC website, you can search for your department of insurance using this tool: http://www.naic.org/state_web_map.htm
2007-01-22 00:31:25 · answer #6 · answered by MoniqueLise 3 · 1⤊ 0⤋
You can approach the Consumers Grievance Redressal Forum. Newspapers like the Times of India also have columns for consumers' grievances.
2007-01-21 23:58:50 · answer #7 · answered by maynze2000 3 · 0⤊ 1⤋
Try asking your Senator or Govenor for help. They can probably tell you what to do.
2007-01-22 00:02:13 · answer #8 · answered by sassssy 5 · 0⤊ 0⤋