I gave a deposit for a trip on 1/9/07 for a trip in 7/07. I had to cancel within 2 weeks and they won't refund my deposit. They will apply it to another tip. I find this unacceptable. I would apprecitate any comments on this subject.
2007-01-21 13:11:18 · 11 answers · asked by Anonymous in Business & Finance ➔ Credit
Read the paper you signed when you reserved your trip. If it says deposit is non refundable, you can't argue. If it says deposit is refundable, then, call the credit card co and tell them you want to dispute the charge.
2007-01-21 13:19:38 · answer #1 · answered by spot 5 · 0⤊ 0⤋
You need to speak with the company and ask them to show you online or paperwork to which you sign that states the policies and procedures for the cancellation of a trip.
Usually upon putting a deposit down you either sign something or if you paid online they request the last 3 numbers on the back of your card, which varifies that you understand the policies and procedures.
You need to go back and read the small print that you recieved, or if it's online go on the website and read their policies and procedures on cancellation on a trip and how they do deposits. If they listed this within the agrement or it's listed online and you agreed to it (upon putting the deposit), then yes they have a right to keep this and apply it towards something else.
Many companies do this in order to keep the money within the business. It's tricky and companies state that they do this, but often people do not read the small/fine print within an agreement upon purchase or putting a deposit down and they find themselves at lost.
You can try calling your credit card company and dispute the charges; howevever you have to remember they may not grant this. Good Luck.
2007-01-21 13:57:41 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Check the "terms of agreement" on your contract.
Almost every travel group I've worked with has this stipulation; and unless you cancelled with three days, you have to follow their rules.
You might be able to get a dispensation if your cancellation was due to illness, emergency, or something like that.
2007-01-21 13:21:07 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Call your credit card company and tell them you want to dispute the charges and then they will do an investigation and let you know in about a month what there findings are.
2007-01-21 13:26:53 · answer #4 · answered by cowboybronco01 4 · 0⤊ 0⤋
so which you record a dispute with the mastercard agency and that they'll get rid of the charge for you.. you could record the dispute at contemporary meaning call today.. call now. clarify the article replaced into in no way further and that they only get rid of the charge out of your card and cope with the dispute with aim. aim will then pass back to FedEx or united stateswhoever they used and record a declare with them to get their funds. once you employ FedEx or any of those transport places they have insurance on the article so interior the top the agency that lost the article - fedex or united statesor despite will finally end up reimbursing aim.
2016-10-31 23:04:35 · answer #5 · answered by Anonymous · 0⤊ 0⤋
If you want to fight it take your credit statement and flip it over and on the back they will have information you need to fill out and send in telling what happened and you should get a refund that way.
2007-01-21 13:16:05 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Certainly it's legal. Was that clause in your written agreement or posted in the travel agency office? That's what counts.
2007-01-21 13:19:50 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Dispute the charges with your credit card company. Tell them that you were fraudulently charged the amount and you want it credited back to your count. that should work for you.
2007-01-21 13:22:58 · answer #8 · answered by stephan s 3 · 0⤊ 0⤋
It is legal. You have 3 days to break a contract.
2007-01-21 13:18:41 · answer #9 · answered by Jim C 6 · 0⤊ 0⤋
What was in the agreement?
2007-01-21 13:15:22 · answer #10 · answered by Anonymous · 0⤊ 0⤋