I have called At&t three times and they find nothing wrong with the land line. I have switch to 5 different phones which include analog, digitial 2.4 ghz and 5.8 ghz. I have a filter on the DSL phone jack. I have even moved the phone away from electronic items. Am I missing something? I am ready to get rid on this static land line. Somedays are better than others but still very annoying when trying hard to hear what the person on the other line is saying or having them repeat everything.
2007-01-21 07:41:49 · 10 answers · asked by momoxyz 2 in Consumer Electronics ➔ Land Phones
I had the exact same problem like you! I had called bell 4 times, and the worked on the lines, and after rewiring and all kinds of stuff, like new phones, no lines..nothing ever worked right....every-time it rained I had static in the lines...I finally gave up and got VoIP...and never had another problem...
2007-01-21 08:14:06 · answer #1 · answered by Anonymous · 3⤊ 2⤋
I have a couple of questions for you:
Has at&t ever actually come out on the trouble? Or are they simply testing your line and telling you they can't find a problem?
Do you know where your SNI (network interface) is located? It would usually be on the side of your house or in your basement.
In my area, it's a fat square grey box. When you open it, it looks like a phone jack with a cord plugged into it. If you can find this, open it up, unplug the wire and plug one of your phones directly into it and make a call. If the call is clear, the trouble is INSIDE your home. If it's still noisy, the trouble is OUTSIDE and it IS at&t's problem! Also, if you pay extra for inside wire maintenance, then it doesn't matter where the problem is, they must fix it.
There is a big difference between true 'static' and a DSL hiss.
Static is, well, static. A crackling and popping sound that varies. DSL noise sounds like a constant, modem hissing sound. You should have a DSL filter on ALL of your phone jacks, though, and if you don't, then that may be the problem. When the DSL was installed, either by them or by you, you should have received a number of filters for other jacks in your home. But, to eliminate the possiblility that it is a DSL hiss, just unplug the DSL modem and then make a phone call. Still noise? No DSL trouble.
My experience tells me that this is NOT a 'phone' problem. Whatever is causing this, it's not a single phone set.
But, let's troubleshoot this too. Just unplug all your phones, including the DSL, then plug in one phone, make a call. Noise? Unplug that one and try another. Still noise? Not a phone problem.
If you can't find your SNI, or you live in an apartment building where you have no idea where the SNI is located, perhaps call the phone company back and ask them if they can help you locate it. Your SNI may look a little different than mine. If you do manage to prove the trouble inside your home, then you have a new problem, but let's take this a step at a time for now, and assume it's not a wiring issue.
Static is USUALLY the result of a wet outside telephone cable, so I think the chances are good that it IS at&t's problem. If they haven't ever actually visited your residence about this, I think they should. But, try the steps I've suggested for you and, if you can, answer the questions I asked at the beginning. This sounds like it has gone on for far too long, and you don't have to live with this problem! You also don't have to get rid of your land line. It's still the best and most reliable phone service out there. You just have to get some help finding the problem and getting it fixed.
Polly
2007-01-21 14:13:07 · answer #2 · answered by Polly 4 · 3⤊ 0⤋
Static On Phone Line
2016-11-07 08:27:29 · answer #3 · answered by Anonymous · 0⤊ 0⤋
2
2016-08-08 23:24:54 · answer #4 · answered by Chelsea 3 · 0⤊ 0⤋
You should use filters on everything you plug into your phone line except your computer DSL modem, don't use filter for that. If you are using anything that needs a filter without a filter you will hear static on line. Static is also caused by Short circuits and corroded wires. If the static is worse when the weather is bad (during rain or when it is windy), it means chances are your outside wires are corroded, and your local phone company cannot detect that kind of problem by running their computerized tests from their systems, however a short circuit will show on their tests. Visit the site below it has very helpful information about fixing land lines, check the static page.
http://www.fix-your-phone-line.com
2007-01-22 12:15:06 · answer #5 · answered by Anonymous · 1⤊ 0⤋
Polly knows what she is talking about, follow her instructions and try to narrow it down hopefully to either the wireing inside your house or outside. If you narrow it down to the wire outside you house then it is AT&T's problem. Call them and make sure you get someone to come out and trouble shot it while you are there. Make sure they tell you what they find and what the next course of action is.
As far as what can be causeing it could be the cordless phone, faulty jack, wet cable.
2007-01-22 02:57:46 · answer #6 · answered by striderknight2000 3 · 0⤊ 0⤋
You might need to replace the DSL filter on the phone line. We've had to do that with two of ours. Just go to your local electronics store to get replacements.
2007-01-21 07:49:56 · answer #7 · answered by fiestyredhead 6 · 0⤊ 0⤋
It sounds like you didn't use all the ADSL filters on all your phone lines when installing ADSL. That would explain all your symptoms. You need to put a filter on every phone line you have that is not connected to your computer.
2016-05-24 07:16:00 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Sweet Polly has my vote.
She is right on!
2007-01-23 16:42:27 · answer #9 · answered by Ka-Mali 2 · 0⤊ 0⤋
Moisture in your home tele. wiring.
2007-01-21 07:50:15 · answer #10 · answered by justbeingher 7 · 0⤊ 0⤋