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usa credit took 150 dollars out of my savings without my permision and i dont know why. i have recieved no correspondence from them by mail or email.

2007-01-21 07:20:06 · 6 answers · asked by tony j 1 in Business & Finance Credit

6 answers

Look at this from http://www.ripoffreport.com

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: “we could not do anything for you” or “you waited too long; it has been more than 60 days”.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report.

2007-01-23 17:55:31 · answer #1 · answered by faceoff_9 2 · 0 0

You should try calling them and speaking to a reprsentative.

You also need to review your checking/savings documents that you signed and the packets you recieved to see if there are any answers there. Some banks state that they feel the need to do this in order to cover overdraft or negative balances on your account. However, either way you need to speak to a person via phone about this, and see why they did it. Good Luck.

2007-01-21 15:43:31 · answer #2 · answered by Anonymous · 0 0

USA Credit does have your permission.
That's why you should've read the Terms of Agreement.
USA Credit is not a Visa or Mastercard, it is a shopping club and requires a membership. The membership costs $149.95.
You use this card/line of credit to buy merchandise from their website.

2007-01-21 17:10:35 · answer #3 · answered by Celeste 6 · 1 0

Report to Better Business Bureau after trying once more with them. Create a paper-trail (not just phone calls) and keep a copy. If that too fails, file a claim in small claims court.

2007-01-21 15:23:26 · answer #4 · answered by RS 4 · 0 0

There must be some explanation and that they owe you. Keep call and asking questions and eventually they will give you some answerer. Contact a lawyer who gives free consultations and ask them what should you do and what are your rights. Good Luck!

2007-01-21 15:26:14 · answer #5 · answered by Netta D 1 · 0 0

Call your bank and tell them it was a fraudulent withdrawal. They will get your money back in your account.

2007-01-21 15:24:56 · answer #6 · answered by Anonymous · 0 0

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