When do you follow up the bill?

Question

I've started my own business not long ago. At the end of December, I billed one of the clients for the services provided that month and mailed it with "Net 15" due date. It is 1 week past due now. When should I follow it up? How do I ask when the payment is coming? Basically, how is it done?

Thanks!

Answer 1

send a friendly reminder that the bill is due and that you value them as a customer, two weeks later if it has not been paid you then send a final notice that you want the bill paid by such and such a date and to contact you to make payment arrangements is they still do not respons and do not try to contact you you have to go to either a collection agency or small claims court