I am trying to install a Sat Nav programme that requires me to install Microsoft Outloock 2002 and Microsoft Activesync 3.7.1. I have tried to do this and it will not install, every time I try to intall Microsoft installer says there is another installtion running (When there isn't) how can I get into installer to see what is apparently being installed and take it off so I can start again?
Thanks for your help
2007-01-17 05:56:15 · 4 answers · asked by Peachy Girl 4 in Computers & Internet ➔ Software
Thanks T3h1 but I have done all of what you said this has been going on for 3 days now and I still can't install anything
2007-01-17 06:03:34 · update #1
presuming your on xp, press ctrl alt and delete to access the taskmanager.
from there check that there actually isnt another installer running - just because it dosent show up onscreen dosent mean its not running. you may just have a slow pc.
reboot the pc and try the instalation as soon as the pc is booted back into windows.
2007-01-17 05:59:33 · answer #1 · answered by Anonymous · 1⤊ 1⤋
Try installing in safe mode. Tap F8 whilst yr computer is booting and select safe mode from the list. When this is complete, try again. If this message comes up again, open up the 'Task Manager (Ctrl/Alt/Del pressed simultaneously) and open the Applications tab. If you see more than one instance of the MS installer here then close one of them down. Reboot into Windows by restarting...
2007-01-17 06:16:59 · answer #2 · answered by sleakitweasel1 5 · 0⤊ 1⤋
i had a similar problem when i was installing my snooper i contacted the manufacturer and they told me what i needed to do so try that it might be that your computor is not compatible with the sat nav
2007-01-17 06:02:16 · answer #3 · answered by Anonymous · 1⤊ 1⤋
Reboot you machine and try again,
If not try installing Active Sync first
2007-01-17 06:00:27 · answer #4 · answered by id36uk 3 · 1⤊ 1⤋