I had a pizza delivered for my kids dinner and the guy stood there after i paid the correct amount on the bill. he asked if i had a tip for him and i told him if he wanted to be paid better get a job that pays better and he called me a b-word and walked away... was I wrong?
2007-01-11 05:43:44 · 29 answers · asked by No Religion 2 in Society & Culture ➔ Etiquette
No you were not in the wrong! A couple things here... (background I ran a pizza parlor and have been driver as well)
Next time you order ask if there is a delivery fee, part if not all of that goes to the driver and therefore they are being tipped by you, most people are unaware of this. I don't know of any pizza parlors that don't charge a delivery fee now and when questioned most say its to help pay for gas and insurance.
There is no law written saying you should or have to tip anyone. The whole reason for tipping has changed from what it use to be! It use to be to insure you got special treatment. No one should ever expect a tip for a job they are being paid for (I have also waited tables). These people get a paycheck like everyone else and if they are counting on a nongarunteed income they are foolish!
I hope you called the pizza parlor and told them what happened. I have had drivers that I was planning on tipping walk off without giving me change or telling me they only carry bills because no one ever wants their change back. They are stealing plain and simple. That is your money and how you choose to spend it or give it away is up to you not them. I have had driver cheat themselves out of a tip because of not giving me the change. They take what they think they can get and end up with nothing. I know it sounds pathetic but I have reported a driver for taking less than a nickle, its the principle. Guess what he had to bring me 3 cents and this time on his own tank of gas and mileage, he didn't get reimbursed for not doing his job.
If I found out one of my drivers called a customer a b**** they would be gone. Period unless there was a darn good reason and not getting a tip is a bad reason...
If you haven't call and talk to the manager or owner they need to know what is going on, you do not deserve to be treated like that. As the customer, you help that driver and the rest of the staff get paid, without a customer where is the cash flow.
Have a GREAT day!
someone stated what drivers make... that varies from city to city I know where I am that Papa John's charges 1.50 for delivery...
2007-01-11 06:02:52 · answer #1 · answered by Anonymous · 6⤊ 8⤋
You were wrong for not offering even a minimal tip and the subsequent remark. He was wrong for calling you a name.
Driver's pay for the gas that goes in the cars for the delivery. They are paid minimum wage and count on tips as part of their salary. When they get stiffed it actually costs them money to deliver for you.
If you didn't have the money then you could have politely said,"I'm sorry that's all I have."
He probably would have gotten disappointed but not angry.
Many years ago while my husband and I were just starting out and I was pregnant he was in the military but very low ranked. He supplemented our income with a delivery job and when we got stiffed that meant less for the baby due to complications etc...
We were only 19 at the time. Today is a much different story. We always tip our delivery people well. They appreciate this and remember our address. We often receive free "xtras" whenever we order be it pizza or chinese.
2007-01-11 09:08:00 · answer #2 · answered by GrnApl 6 · 2⤊ 3⤋
Having a pizza (or any type of food delivered i.e. Chinese) is a convenience. It is proper to tip although not necessary. I delivered for 7 years as a second job and have seen a lot. What i consider average is to at least give the change. So if your order came to $15.37, give the driver $16 and call it even. Most drivers do not like to carry change and are often hesitant to give it back. However, if he was wrong to assume you would tip him and to insult you after is worse. I would call the store or district manager (if a franchise) and relay your story.
Also, most pizza places do pay a form of mileage to drivers to use their own vehicles. This varies from place to place. Papa johns pays $.65 per delivery and Pizza Hut Pays $.75 per (at least the last time i checked.) But this is strictly to cover the wear and tear on a drivers vehicle.
So, sorry for being long winded, but at least give the change and if you can add a dollar for each $10 of your order. That will keep the driver happy and shouldn't break the bank for you.
2007-01-11 06:00:17 · answer #3 · answered by Bloodsucker 4 · 5⤊ 3⤋
Unless the pizza was much later than the time you were told on the phone and was stone cold, yes, you were wrong.
Do you frequently not tip on restaurant service? The pizza you ordered would have cost the same in a restaurant where someone would only have had to walk from the kitchen to your table. The person who goes out and delivers pizza has to get in his car and find your house, which is sometimes miles away from other deliveries he has to make.
Home delivery of food can also be dangerous - pizza delivery guys often get robbed, and where I live (a relatively small town), one even got shot at!
A tip to say you appreciate the service rendered is not at all uncommon and it was rude of you not to even provide a small one.
2007-01-11 08:45:27 · answer #4 · answered by Kate 3 · 4⤊ 2⤋
Hopefully you didn't tip because you didn't understand the pizza delivery protocol. I didn't know until a friend of mine began delivering pizza that they work mostly for tips. Think of the delivery guy as a waiter and tip accordingly. Now that you know better maybe you'll do better. And yes, you were wrong in telling him to get a job that pays better.
2007-01-11 05:58:08 · answer #5 · answered by Karen C 2 · 6⤊ 1⤋
While I think tipping encourages the entitlement attitude--that is, "even though it's my job to provide a service, I'll only do my best if I get an extra reward from you above what my employers pay me"--you were definately wrong for the reason others have already pointed out: special sauce. Don't order from them again.
2007-01-11 05:59:10 · answer #6 · answered by Anonymous · 6⤊ 0⤋
Yes you were wrong. Maybe he is in school so he can get a better job and this is only way of making money right now. They rely on tipping as part of their salary. I always tip the delivery person because that means I didn't have to leave my warm house.
2007-01-11 05:57:19 · answer #7 · answered by Anonymous · 7⤊ 1⤋
Personally, yes...I think you were wrong and would never consider going out to eat, getting your hair cut, your car washed, valet parking, having pizza delivered, etc...if you can't tip, whether the reason being that you can't afford it or that you have not been taught proper etiquette...tipping in the service industry is normal. I definitely wouldn't order pizza from them again...you may get something on it that's not on the menu....
2007-01-11 05:56:04 · answer #8 · answered by Darth Darwin 4 · 6⤊ 1⤋
It was rude of him to ask for a tip , and it was equally as rude of you not to tip him. If your pizza got there in a timely manner and was hot, then you should have tipped. These delivery people, especially those that work for a privately owned pizza parlor do not make a lot of money, they need to be compensated for their gas and wear and tear on their vehicle.
2007-01-11 06:09:00 · answer #9 · answered by poppopvc 1 · 9⤊ 1⤋
Yes you were wrong. It is customary to tip pizza delivery people, hair cut people, waitresses and waiters, cocktail servers in a casino. These people make minimum wage and depend on tips to help supplement their income. Don't expect the pizza delivery place to deliver pizza to your house in the future.
2007-01-11 05:57:55 · answer #10 · answered by greeneyes25162 3 · 7⤊ 1⤋