Four years ago, i got a contract phone from the Car-phone Warehouse, the provider was t-mobile and on the same day I took out an insurance policy. Every year afterwards I got an upgrade, I never cancelled my policy and the direct debits continued to come out every month from my account. On the 18th November 2006 my upgrade was a sony K800i, last week i dropped my phone and broke the 'inner' screen, i immediately phoned the Carphone Warehouse (whom I have paid a substantial amount of money to over the last few years) to find out if they would fix it, and they informed me that as I had upgraded with t-mobile i was not covered (and hadn't been covered for 3 years). The money I have therefore paid was for absolutely no reason! I now would like to insurance my phone with a decent insurance company, any suggestions??? How soon after i insure can I ask them to fix my phone??? Any replies would be greatly appreciated.
2007-01-10
08:50:12
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4 answers
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asked by
Anonymous
in
Business & Finance
➔ Insurance