Ok, here is the problem, I made my quartley insurance payment last month, via the internet, today I recieve a notice from erie insurance that my payment was not made, it is past due, and they may cancel my policy. I contacted them and they said that I never paid, but when I checked with my bank, they gave me the date when the insurance company took the money from my bank account. When I gave them my confermation number they say that it is not their number that it is my banks number and the problem lies within my bank and not them. Now while I am typing this the just called me and said they found my money, but that it is still my prblem that they could not find it. Has anyone had a problem with ERIE INSURANCE?
2007-01-10 04:36:58 · 4 answers · asked by Anonymous in Cars & Transportation ➔ Insurance & Registration
What really sucks is I have been with them for 20+ years, and I even have my homeowners with them. This is how they treat a loyel customer?
2007-01-10 05:00:48 · update #1
Tell them that if they had the money and didn't apply it to the proper account, it is THEIR problem. If they have charged you late fees, these should be refunded. If they give you problems, politely suggest that you take it to the insurance commissioner in your state. It might be handy to have his/her name before hand. Then they know you have done your homework and won't just roll over.
2007-01-10 04:46:39 · answer #1 · answered by J.R. 6 · 1⤊ 0⤋
This seems odd for Erie. They have a good reputation. If your policy has not been canceled, they found the money and it's all straight then why is there any problem currently?
2007-01-10 12:45:46 · answer #2 · answered by Chris 5 · 0⤊ 0⤋
Sorry about your success. appears like the basically accurate ingredient you want in those not hassle-free cases. Is her coverage company finding out to purchase it? they are going to make contact with you. they'd set up funds, yet maximum probably it truly is going to visit court docket. The courts will set up a charge plan in accordance on your income. desire your success improves.
2016-12-28 15:13:37 · answer #3 · answered by Anonymous · 0⤊ 0⤋
yes first of all they are very expensive so i switch to Allstate. my problem was i could never get in touch with them i had to go though my agent that sold me their insurance. and if you do decide to change from them make sure that your agent send them the paperwork so you will get your money back.
2007-01-10 04:50:14 · answer #4 · answered by moeski 1 · 1⤊ 0⤋